Transfer of data from HQ to STORES.
Hello,i'm new to Microsoft Dynamics RMS (2 WEEKS OLD) and i'm loving the experience.I need to know if i can synchronize my HQ and STORE on the same computer without actually needing a second...
View ArticleRMS dropping items when manual price entry required...
We have some items in the store that share a single barcode but have different prices. Those items in the database have a price of $0.00 and are set to require that a price be manually entered at the...
View ArticleChanging the RMS Batch Number for TSYS
Who can tell me the script(s) to change the TSYS Batch Number in RMS. End-user is having bizarre duplicate batch issues with TSYS. I just want my next batch number to be very different than the...
View ArticleRMSynergy Hospitality module
We have a tender key in the overlay configuration and when you select the tender key - there are buttons for Cash-Check etc. These were set up so long ago we cannot remember how the buttons were added...
View ArticleProduct Scanning auto Carriage Return
Hello, I have a very basic question. I am using a serial interfaced Voyager MS9520 barcode scanner. I've setup my barcode wedge software postamp a carriage return (code 13). My problem is... even...
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Export Store Database
Hi,We have problem exporting store database from RMS (1006) and SQL 2012 64 working at Windows server 2008 Enterprise 64 sp2.when try to create new store database, it just copy the template database...
View ArticleRMS get freeze when open journal
When i am using SO Manager and i try to open the journal to print and old transaction or in SO POS when i press F4 the system get freeze and i just can close it using the escape key on my keyboard, i...
View ArticleTransaction only posted 1/2 in HQ Manager
Hi AllI'm having a larger problem with one of my customers which is using RMS. The transaction have been transferred from Store to HQ Manager - but for some of the transactions they are ONLY posted in...
View ArticleLong delay to post transaction on register 1
Hello, RMS install less than 60 days old. we have 2 registers.register 1 also is the database server. when ring up sales on register 1, 80% of the time there is a significant delay after a tender is...
View ArticleBest way to find a good RMS Support and Implementation Partner
We are looking for a Microsoft Dynamics RMS/AX certified partner. Will especially concentrate on their knowledge base, support staff and hours, and customer service. Does anyone have any good...
View ArticleUpgrading POS 2009 to SP1 Unsettled Credit Card Transactions
So I am trying to upgrade to SP1 and Keep getting the following error.Cannot upgrade the database. Unsettled credit card transactions must be settled before the database can be upgraded.I have all...
View ArticleRMS New version in 2013?
Afternoon All,Long story short, I'm looking for a new multi-store (10 locations) epos system for the UK and it looks like the new version of RMS (due to be released later this uear in 2013) might be...
View ArticleCan I and How do you clear ALL transactions and History from a register
MS RMS 2.0 I am setting up a new register for a thrift-store. To get all my items and receipts to practice/play with I backed up the database and did a restore to the new register. Got everything...
View ArticleCustom report option greyed out on all machines
I am unable to access the custom reports via the reports menu. the option is greyed out. this is the same on all the connected machines.
View ArticleGlobal Customer Account Payments
Hi,Were experiencing some confusion/issues with customer account payments in RMS HQ.Here is the scenario.Customer account record is created at Store 1Customer purchases products on account at store 1...
View ArticleHQ Query needed for change in department/category
Hello!Can anyone help with a query that would seperate departments/category?Right now we have Jewelry/Yellow Gold and Department and bunch of categories no longer needed. I would want to assign the new...
View ArticleEDC setup for First Data
I heard that processing thru first data is built in RMS 2.0. Can anyone out there post the steps to setup. I did not see anything in the help files that came with the software. RegardsJD
View ArticleCustom reports from MS Dynamics POS 2.0
Running MS Dynamics POS 2.0 and need to make custom report to compare item sales from last year 3rd quarter and this years 3rd quarter to see item sale trend. Also to have report show current item...
View ArticleRemoving inactive items from Matrix
Here is the situation. We have 4 store locations all running RMS and 1 computer running HQ v 2.0.0157. I've set up a number of matrixes through HQ and uploaded them to all of the store locations. I now...
View ArticleVoucher no and expiration printing on receipt but not in journal
Hi everyone , lots of basic things missing from rms but I have a Question . the pos prints a receipt with the voucher no and the expiration date ( good) my problem is that the voucher no and expiration...
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