placed vs not placed
any problems with not placing orders ? is it just for show or it actually does something different in the system ?Can I not place orders and still received them alright ? what are consequences ?Store...
View ArticleBlanket discount a transaction except already discounted items?
We have a group of customers who get a 15% discount on purchases of non-sale merchandise.What I'd like our cashiers to be able to do is apply the discount and have it do three things:1) Discount...
View ArticleRMS HQ missed data on some days for a few stores
I have several stores with HQ Client . A few stores caught my eye when i did a monthly report showing its daily transaction at the HQ side:A few stores shows some data gap between on the store.HQ DSR...
View ArticleCan't get certain journal entries to sync from Store to HQ in RMS
Hello all,I have an issue with certain journal entries that were made at a POS during a time when the HQ server was offline. We have a total of 10 POS's and all other 9 transacted fine and synced when...
View ArticlePOS2009 error message - The creation of all Pos groups could not be completed
Getting this error message when trying to upgrade POS2009 to latest Feature Pack - The creation of all Pos groups could not be completed - can anyone help.
View ArticleQty. Discounts - Return, Qty. Discount does not appear
My clerk sold 12 bottles of wine, We have a 10% discount for 12 bottles. The Customer returned the 12 bottles, My clerk did a return, the discount did not appear on the 12 bottle return transaction,...
View ArticleVirtualization and Microsoft RMS
Is running Microsoft RMS main database on a server supported and/or recommended? Are there any issues or problems associated with this type of setup?
View ArticleError when open POS
Dear All,Any help in the below error message:We have 2 POS connected to server one is working fine and other one gives below error when open POS.POS2 & Pos1 having windows 8Server : windows server...
View ArticleCan Dynamics RMS accomodate sub-accounts?
Hi all, Anyone here implemented a sub-account in RMS?Creating a Store account for XYZ company and 10 authorized people to buy goods from you on their company's behalf. normally , a subaccount is...
View ArticleLabel Wizard Error: "You must select a valid Start Row and Start Column"...
Been working for years, until I reformatted my PC & reinstalled every thing fresh for same RMS 2.0.0126. I installed "SQL Server 2005 Express" then upgraded to "MS SQL Server 2008 R2 Express"....
View ArticleRMS HQ DynaZIP ZIP Warning
RMS 2.0 Multi-Store Environment with HQRecently we have been experiencing DynaZIP ZIP Warning: Zip File error...missing end signature, followed by a DynaZIP ZIP Error: Zip File Structure invalid. On...
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Transaction Totals since FP2
My transaction totals are being cut in half since "upgrading" to FP2. Has anyone else seen this? It's almost like I need to find a new screen font. We can't read the "Subtotal," "Sales Tax" or...
View ArticleGlobal Accounts and Store Credit, Does Not Work
Dear friends,Why is credit in Store 1 able to be applied to a payment and close the balance at Store 2? When a payment is made at Store 1 and if credit was given on a return in Store 2, Store 1 is...
View ArticlePaying Invoices on Global Accounts, Does Not Work for Multistore
Dear friends,Another issue that came up is that Store 1 has an outstanding invoice #S1-TR-1000. The customer wants to pay the invoice #S1-TR-1000 in Store 2. The customer makes the payment. The...
View ArticleMetrologic ScanPal2 and RMS
I have a customer who wants to use the ScanPal2 for counting inventory. The trouble I am having is that it seems to add a zero on UPC-A when the barcode begins with a zero and this fouls the import...
View ArticleRecall Transaction for Return - How to recall transactions from other stores?
We are a multi-store retailer and we have a big issue with RMS when customers return an item bought in another store. The question I have is how does one recall a transaction purchased in store A, when...
View ArticleMSDynamicPOS2009 Database Disconnected
MSDynamicPOS2009 Database is accessible from user PC's in the store untill I change the date on the server PC to input past days sales info. When I change the date on the server, no other PC can reach...
View ArticleSOPOS freeze and lost transaction
I am currently chasing an issue that store ops froze as it was printing and posting a transaction, and now the transaction isn't showing up in journal and our drawer is over the amount of the sale....
View ArticleStore don't replicate to HQ
Hi Guys I've recently taken over a customer who's using RMS integrated with NAV (It's quite a while ago I've worked with RMS - so I need a bit of help). I'm having a problem with one store (they are...
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