Integrate Your Retail Management Hero (RMH) POS with your eCommerce store
In 2021, the number of merchants investing in omnichannel retailing jumped from 20% to more than 80%. Therefore, it is critical for retailers to learn this concept and embrace the challenges and more...
View ArticleLayaway Program Help
Looking for someone with working knowlege of RMS Layaway module. We would like to start to use but we are having issues getting it to load and respond in the way we need it. Open to suggestionsWe are...
View ArticleAudit trail on deleted sales transactions
Hellowe are using rms. In the detailed sales report we observed total sales showing $800.00 for the day. However we have two cashiers with cashier 1 showing $200.00 and cashier 2 showing $100.00is...
View ArticleHow to get a license key for RMS 2.0?
A customer is upgrading from RMS 1.2 to RMS 2.0 and require a product key. This product is no longer supported. Do you know how I can obtain a product key?
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Text in reports shrinks to upper left of report (see image)
I have a client that "sometimes" gets this when he runs a report (look at shrunk text)Not sure what's up with this. Does anyone have a clue how to fix this?TIA!
View ArticleScanner/ scale Zebra mp6000 With Rms 2.0
hello, I need to connect an mp6000 scanner to microsoft dynamics rms, someone who can help me. Thank you
View ArticleSeeing old batch with old receipts in current batch receipts
Greetings After the cashiers sales of 1st October 2022 batch #7629 receipt 377550 I am seeing batch # 7565 august 29 2022 receipt #376120 showing up in my z report for October 1st. Is this possible?...
View ArticleRMS Activation in 2022
Dear Guys and Gyals , First off, I just wanted to thank all you awesome ppl out there , who have help me out over the years, and for the most amazing forum /...
View ArticleHow can I remove stock item as reason code
Greetingsi hit F11 to delete an item and noticed a stock item as reason code 3. I can delete the item from the database butis there another way to remove it?cheers
View ArticleLayaway Receipt
Is there a way to change the text "Layaway" to "Order" on the Full Page Slip?
View Articleopening a restored database
Hello, I was required to restore a database from backup. A new computer with RMS was installed and the restore of the database was successful. I was able to connect successfully within Store Operations...
View ArticleHow to set security parameters on RMS 2.0 from POS side for cashiers like for...
Hi just have a quick question how do you enter security mode on the POS side of RMS 2.0 haven't used it in a while thanks for all your help. Also there used to be a option to see customer sales on top...
View ArticleCtrl-F10 Comments
Where do the comments that you add when processing a sale by using ctrl-F10 - where do these comments go? In what table are they stored?ThanksDannyRMS 2.x
View ArticlePOS-X XP8200 Pole Display
We have new POS-X Pole Displays. Model XP8200-U. Error message in Device Manager Comm Ports: "PL2303TA Do Not Support Windows 11 or Later, Please Contact Your Supplier".Tried downloading latest...
View ArticleRMS 2.0 Cumulative Update Downloads
Is there anywhere to download cumulative update 5 from now that the mbs.microsoft.com server is no longer available?
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RMS/Quickbooks could not determine the version of the company file
Customer decided to migrate to QB Online after telling them it wasn't compatible. They went back to version 2020 (which was working before the upgrade) and now it can't determine the QB version.Any...
View ArticleZ Report Sales figures for multiple tax
Anyone know how to access the z report variables list?I need to give separate sales totals as a client has changed to a dual VAT system where some items are 15%, some 20%.Can the query be accessed?Thanks
View ArticleRMS 2.X SQL Server blocked access - Ad Hoc Distributed Queries
RMS 2.X MS SQL EXpress 2012 (SP4) simple setup Main DB and separate Cash RegisterDuring an network connectivity issue my Cash register went in offline mode. When the connectivity to the main DB server...
View ArticleRMS 2.X latest SQLServer version
Currently running RMS 2.X with mssqlserver 2012 express - wanting to update my sqlserver to a later version.What is the latest version of mssqlserver that people are running with RMS 2.x without...
View ArticleNet Display Receipt.htm File
Dear Guys, Can someone please provide me with a receipt.htm file for the NET DISPLAY . Reason for asking, my file is not showing the Tender and Change figures. Any Assistance is...
View ArticleHow to turn on customer information readable on top such as purchase amount,...
Hi I've had RMS for maybe 15 plus years now the older ones used to display customer statistic information on top such as dollar amount purchased, last visit, notes, etc. The 2.0 the gentleman did not...
View ArticleHELP!! Having an incredible time trying to print a barcode on my item label!!
I've been in computer business for over 50 years now and this problem is right up there with some of my toughest. My customer is still using RMS 1.3R (I know, it's OLD!) and we have never had a problem...
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