Pre-authorization
HelloI have a customer that uses RMS and would like a Pre-authorization option. Does RMS have a procedure for this or does anyone know of an add-on or plug-in?Thank you
View ArticleMonthly Sales Report
Is there a custom report that recaps:Total Sales, Tenders, Departments, Register, Cashier, Tax, Date
View ArticleIssues Opening Software
I have recently purchased a new computer that runs Windows 7 Pro. I previously owned a Windows XP computer. Once I purchased the new Windows 7 Pro computer I took the hard drive out of the Windows XP...
View ArticleMicrosoft RMS Integration with eCommerce
Integrate your Microsoft RMS Point-of-Sale with eCommerce websites through 24Seven Channel for automated inventory management. 24Seven Commerce provides integration between Microsoft RMS and shopify,...
View ArticleHQ Rebuilded, Inventory Transfer on stores not closed again
Good morning everyone.We rebuild our HQ Manager, using the folowing schedulle:1 Delete all stores frm HQ2 Run at one store at the time the folowing scripts:update AccountingAccounts set HQID=0;update...
View ArticleHQ No Sale Report
Hello,Could somebody tell me how to make a HQ report showing no sales with a reason code please? I found the no sale report for store level in the forum but not for HQ. It's going to be for auditing...
View ArticleRMS Report Error
Hi,Whenever I create a new report and modify existing report the below mentioned pop's up. Can anyone help me on this.Thanks & Regards,Upen.
View ArticleUnable to find a receipt in journal
Hi,I am unable to find a journal entry for a transaction. The purchase history for a customer shows that transaction. But when I try to double click on that transaction, it shows "No receipt".Is it...
View ArticleCustomer Account Information Not Updating
Hi,We are using RMS Version 2.0.0110, all of a sudden customer account information is not updated. When we check the account information that sale transaction is not in the list. Picture attached for...
View ArticleSQL and RMS
Good morning.There are any SQL version that don´t allow RMS to work, speaking about server database SQLWe´re using SQL 2008, but i think is to old.Thanks.Pablo LivovSan José - Costa Rica
View ArticleDepartment and Categories in RMS
Hello,Is it possible to move a department into another department as a category? If yes, what is the best way to move? Also, it is possible to do in HQ or SO or both?We want to do the move so that we...
View ArticleLabel Error: "You must select a valid start row and start column"
I have seen this error before posted in forums and reviewed those posts. I have never experienced it myself until now. Environment:Windows 10DB is express 2014Program is patched up to *** Update...
View ArticleCant check store, but POS still processes 401's
Hi All,We are having two problems at one of our stores with a POS. It can process and complete worksheets but it cannot check stores or vouchers. Checking stores does not show up in the HQ client log...
View Articlebin location error
good day guys,I'm working in a HQ environment where the bin location at the stores keep resetting when you update the items using style 250..is there any way that can be prevented from changing?
View ArticleHow to modify Purchase Orders Report
How to modify the default "Purchase Orders" report to include Item Lookup Code, Item Description, Cost and Price..Thanks in advance
View ArticleWork Order picked up entirely but still shows as open W.O.
We've had several instances this year where Work orders have been picked up entirely, paid in full, tendered and printed as Sales Receipt, yet the Work Order remains open. The Sales Receipt is in the...
View ArticleZ Report Total Discount by Cashier
Hello,Is there anyway to modify the Z Report to show the total discount by cashiers? I know the default Z report shows discounts but I was wondering if this can be broken down by cashiers.Thank you.Al
View Articlecustomersource
Que debo de hacer para tener acceso a costumersource, como debo de pagar
View ArticleRMS POS Bad Debt option?
I have an account (customer) that wasn't able to pay their invoice in full so they paid half but now no longer is open and closed down. For accounting purposes, I still have their invoice in my...
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