Running RMS on mobile device
Hey Guys,I work for an IT consulting firm and have come across something that is baffling me. My client wants to run Microsoft RMS on a mobile device that accepts payment and scans barcodes. Has anyone...
View ArticleHow to go back to regular mode from recall mode (after recalling a...
Hi,At POS, when I press Recall->Recall a transaction for return, the transaction status bar on the top of the screen shows a little white icon with blue circular arrow representing a "recall mode."...
View ArticleRMS Z report
Hi Guys,We are running 2007 RMS POS system still recently I noticed when we print out the Z report we get a massive print out from our receipt printer basically it shows Tax figures.It never used to...
View ArticleScanned To Bag - Error
HelloIf I "scan something to bag" in error and the invoice has been generated - is it possible to "go back" and amend the transaction?Thanks Andrew
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How to change Quickbooks Company File Location
I just recently moved our Quickbooks company file from a users C: drive to a shared network folder. Store Operations Manager is still looking for it on the C: drive. I am unable to change the...
View ArticleDo Mastercard's new Series 2 Credit Cards work with RMS?
Hi Everyone,We've been hearing that many of our clients are getting notices from their credit card company about needing to accept Mastercard series 2 cards (Mastercard's have traditionally always...
View ArticleUsing HQ to manage Store level Tax entries
Scenario: We are using HQ to manage 2 stores. We would like to update the sales tax which is different for each store from HQ. (I am not talking about item tax - which is a different worksheet).We send...
View ArticlePhysical Inventory count - expected quantities all zero
We have a user that submitted a physical inventory count, and all of the expected quantities were at 0, so all of the deltas were positive. At first I expected user error, however I'm having a hard...
View ArticleTouchscreen keyboard and Windows 10 issue
We are testing a possible upgrade on our registers from POSReady7 to 10 Enterprise. During my testing, I found some weirdness in the touchscreen keyboard that is built in to RMS. For example, I ring...
View ArticleManually Create Inter-Store Transfer Worksheet From HQ through SQL
Hi,Is it possible for an external program to run SQL queries to create an inter-store transfer worksheet 330? I'm writing a program aimed at automating transfers to the warehouse when we have a phone...
View ArticlePurchasing Microsoft RMS
Dear All,I have been using Microsoft RMS for years with another company. Starting a business of my own, I still wish to use this software as I am very familiar with it.I realise Dynamics 365 is now out...
View Articlecost price
morning guys,A customer of mines made a mistake and set the cost price in an item to 280000. she sold the item with the correct retail price but when she runs a sales report with margin and profit it...
View ArticleHQ Eventlog Storage Full
Hello Everyone,PLEASE HELP! My database eventlog is full in Headquarter Manager. I am unable to access the eventlog as it says there is not enough storage available to complete the operation. It is...
View ArticleAfter delete journal in store
i have deleted journal on store database for some previous years then i shrinked the DB after that the HQ upload cannot be completed and hang.feedback ASAP please
View ArticleHow to Block Void Transaction Option
Hello everyone !a few days ago we came across a requirement to void an item from the items grid through a customization instead of using the default functionality of voiding an item. we did it by...
View Articlehow to set receipt field as multi line on receipt designer
Hello guys !we are designing a sale receipt and in this receipt we have encountered a problem. we have name of the item a bit too long that can not be incorporated in single line and if we somehow do...
View ArticleGenerate POs automatically based on reorder information?
Hi everyone, I was wondering if RMS has a way to generate POs automatically based on item reorder levels. Specifically, I'd like to set it up to automatically generate a PO for a supplier when x number...
View ArticleRMS v2 + Hotfix 40 / Reason Code on No Sale transactions, which SQL table...
Hi folks,I have RMS v2 + Hotfix 40, I need to run a report on No Sale transactions, I found the No Sale transactions on the Journal table as TransactionType = 13, but the Journal table does not have a...
View Articleserver
Can anyone advise if I am able to get access to the configuration server without a password. Both my supplier and maintenance firm have long gone out of business and I was not supplied with the server...
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