Receipt Questions
Hello,I have two questions about a receipt.1. Let's say a customer purchases a very long list of items, say 50 lines of items as example. When I go to journal view, the journal view doesn't show all...
View ArticleChanging discounts with Ws 301
Hi, everone.We are using Worksheet 301, for set items in discount.So in our outlet, we have several list but we need to eliminate all the discounts and start again with a new list.There is any way to...
View Articleinvalid operation 427 Opos issues
I had reinstall RMS and I can not configure the label or receipt printers. I am receiving invalid operation 427 : the opos device is not opened. Any suggestions?
View ArticleIs there or can there be an import function to generate purchase orders for...
For the times that purchase orders must be created manually for every entry on the purchase order, there should be an import document function using an excel format. The items would have to already...
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Restock level must be greater then or equal to the reorder number
Hello,My customer is trying to update an item in HQ manager and is getting the below message, and the restock is great. Has anyone seen this before and whats the fix for this.Thank you
View ArticleQuickBooks/RMS integration: Accounts Receivable Problem
I have successfully integrated RMS with QuickBooks Pro with the exception of Accounts Receivable, sales and payments post to QuickBooks but not to a specific account. Any suggestions?
View ArticleSetup two cash drawers in RMS
Hello All,Could you please let me know how to setup two cash drawers on a register with a single Star tsp100 printer? I dont know what type of harware to be used to make this work. I know how to setup...
View ArticleSetting Up inventory
I have several of the same items that comes from different suppliers. How can I set them up in RMS? so we can track the sales? Also when we get in an item that we have had before from a different...
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"Discount items updated" screen
Hi,We are getting the above screen on all of our tills for the last week. The box is related to a gift card addon that we use but they do not know why it is happening as they have made no changes to...
View ArticlePlease help me to add additional columns in this report
Hello,I have the following report from Microsoft Support Page (Detailed Sales Report by Hour HQ). I wish to add additional columns if possibel: 1. tax column, 2. tax+total sale column, and 3. Discount...
View ArticleCustom buttons for different cashiers
I followed the instructions: Create a Custom POS Button for Frequently Used Items.But I have two cashiers and I want different Custom POS buttons for the different registers. Is this possible?
View ArticleStore telephone reverting to old number
I have customer who changed there telephone number. After changing it in Store Manager, it reverts back to the old number. They don't have any add-ons or extensions. Any thoughts?
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RMS v2 + Hotfix 40 / Add shortcuts to SOM toolbar
Hi folks,I'm running RMS v2 + Hotfix 40, one of my store managers asked if it is possible to add shortcuts to the SOM (Store Operations Manager) toolbar.We have several custom apps under Add-Ins, it...
View ArticleQuery to add costs..
Hello,Is there a query that I can use to put item costs? At this moment, I've added all my items with prices only. It's taking me too long to go through my old invoices to find the cost of every item...
View ArticleHide cost in Transfers
Hi,How to hide cost price and total cost price in transfers(Transfer In and Transfer Out)
View ArticleUpgrade MSSQL version
Hi FolksGoal: Looking for the best method to upgrade my MSSQL Express version to a current 64 bit version.Current installation:RMS 1 lane version 2.0.22One backoffice SOM computerDatabase...
View ArticleRemoving 'notes' from sales receipt
I'm using the notes field for product descriptions on my linked website however they also show up on my POS screen (which isn't a huge problem) and also on my sales receipt where they are not required...
View ArticleDuplicate customer merge script
I've seen a few references to a script that used to be on customersource for merging duplicate customers in RMS. Unfortunately none of the links to it that I have found work anymore and I have been...
View ArticleNeed New Date When Copy PO from HQ via PO Planner
Hello RMS Community,I need a solution to copy a specific LPO from HQ manager using po planner...when i press copy it will copy the whole lpo with the items inside it which is exactl what i want but the...
View ArticleUnable to Tender
Hello, i have a 5 till RMS system. The 5th till is only used twice a year during our seasonal busy period.Till 5 hasn't been used in a while and when i went to use it today the activation had someone...
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