how to implement free gift offer in POS
hi,we want to implement free gift offer in our store , so the condition is if the customers buy more than 200 he will get a free gift . so how to implement this is Store operations ManagerThanks
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Purchase Order in a closed status - cannot act on it
I have a customer who somehow managed to set a purchase order to closed, before receiving or committing any items.It is now in a state that it cannot be edited, deleted, or any action perfomed on it.Is...
View ArticleStore is not uploading data to HQ
I am running one HQ with multiple stores. Last Saturday there was some problem in HQServer.exe and almost all the stores have several transaction which are not being uploaded to HQ database, causing...
View ArticleSet security Option is hidden or not accessible
Dear All, I have A store and I am an admin of it with "0" security level and admin privilege, but sinceyesterday I cannot asses the security option or cannot click on set security in store...
View ArticleRMS Function Key, deleting of or modification to
I was searching the Forum lately to see if unused Function Keys, such as Gas Pump, could be deleted from the Transaction screen Function Key menu and came across a post that said those keys could not...
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I keep getting the Runtime Error 381 every time I try to get into items under Store Operations Manager. Has anyone else ran into this problem?
View ArticleError 3021: Either BOF or EOF is True
Getting below error on all Voucher Clients. I checked the version of HQ and all clients to make sure they are the same.<<HQMessageProcessor>> Error 3021: Either BOF or EOF is True, or the...
View ArticleHow to rename Transaction # to Invoice #
Sales receipt shows Transaction # on invoices. I want it to read Invoice # instead. How can I change this? I tried this on XML file but I guess this is picked up from RMS itself.
View ArticleQuantity Sold/On Hand Report
How do I pull a single report with the following criteria: 1) Supplier 2) Total quantity of items sold 3) Total quantity of items on hand 4) Specific Date range The detailed sales report provides the...
View ArticleSQL command please
Can someone help me with a SQL (SQL2008) command please? I need a command to execute sales by cashier with in date range. The result must show company name and total sales. Thank you.
View ArticleProblems creating weighed items using EAN13 bar codes
Good evening,I am trying to setup weighted items in inventory and am having some issues. When a sample is scanned the cashier is prompted for the weight. the bar code printed by the electronic scale...
View ArticleHow to "undiscount" items at POS?
Our company is using RMS 2.0. Now my question is, how can I undiscount, or undo the discount for a discounted item at the POS? I am able to to use TransactionEntry.SetDiscount(1, 0) and it shows the...
View ArticleNew Hofix Bug With Quotes KB3031731
Cannot leave Comments or Reference Number for Quotes now!
View ArticleItem Lookup in Store Ops POS keeps freezing
A few times a day, one of our client will run into an issue where the lookup function in Store Operations POS will become unresponsive. None of the buttons or scrollbar work and you cannot click on any...
View ArticleIs Microsoft RMS being discontinued - and a few other questions?
I'm the IT guy for a small retail company that has two stores. We currently have RMS 1.3 installed on Windows XP Pro machines. We have the 2.0 disc's which have not been installed yet.I have a few...
View ArticleCreating a custom report price list
I work in a store with MS Store Operations 2.0, and I'm stuck trying to create a custom report for a price list. I have 30 specific items that I want to see if the price has changed in the past month....
View ArticleReport: List of items with associated Item Message
Greeting,I have looked at the available RMS Item reports in Version 2.0.1000 for one that would list any item that has an Item Message. I would like to be able to sort the list based upon Item...
View ArticleSetting up Credit limit per shop
I am running a HQ with multiple stores.We decided that each customer should get a certain credit limit so we thought of also setting credit limit for each store so that this credit limit for the...
View ArticleDisplaying question mark instead of Arabic
Hi,I connect my Store Operations POS with existing database which contain arabic text(like name of item, store etc). Now when I run Store Operations POS, it's displaying "?" instead of Arabic. Any...
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