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Import Utility...

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In the past I have used the free import utility to add inventory to my database.  

Over the past couple of days I have built a flat file for 500 items with all of the appropriate fields populated and correctly mapped in the import utility (tab delimited).  It fails to properly import into the database.  I am running CU5 plus a couple of hot fixes after that release (i think 2.2007).

I am guessing that the structure of the database has changed to the point that the import utility no longer works?  I have test systems running sql2005 and 2008, the import does not work with either setup.  Does anyone know of a workaround?  Should I not import certain fields?  Any advise would be greatly appreciated.


Year End Inventory

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Because our inventory is not firmly located by Dept or Cat, etc, we see the manual inventory method in PI by area as our best option. Our newly set up tablet with manager and a barcode wand should allow that to proceed nicely. When all area counts are finished we need a report of items with qty >0 that have not  been counted before our PI start date. This will allow us to simply physically search for those items and zero them out if not found. We found a report that brings out all items not counted before PI start date, but cannot reduce it to only items with qty >or<0. This gives us clues, but will leave us with several thousand items to consider.  Is there a way to get the report we need?  A right click does not give qty in stock option. A pay per incident got me the answer that, no, that report is not available. 

I am further told that all PI module use must begin with a list of all items we are going to count and that it must be saved.  I should simply do my counts (over several days), review discrepicies, and when satisfied commit and corrections will be made (including auto adjustments for items sold during the count) and items not counted will be zeroed.  Problem solved.  But is it?

First.  As I said, because of scattered inventory and a desire to use a bar code scanner to enter items I chose the option that seems to best allow for that.  In the PI setup box it is the second option from top. This works as described above but  leaves the problem of false uncounted inventory quantities.  

And further. What if I ignored problems mentioned and decided to go the worksheet path (first option) to allow PI to easily zero the uncounted items?  OK, but I find no way to generate a full inventory worksheet that allows me to use the scanner to call up the item about to be counted. And a lengthy worksheet to manually search through. 

I am puzzled.  Clearly not the smartest kid on the block,  I must ask for help. What am I missing?  I will not be suprised to learn that I am missing something very basic.  Please help me discover what it is. Thanks in advance for anyone able and willing to help.

Dynamics POS 2009 Purchase Order Sort

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Hi there,

Is there a way to print sorted purchase orders in POS 2009?

Let's say I have purchase orders with items:

C

A

B

I then sort it by those items and i get:

A

B

C

When I go to print it though it reverses to C,A,B order.

Any ideas?

Retail POS Statement Posting

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Hi All,

Every time i am creating statement to post All Cash amount is showing in negative and as differece amount. i have other payment methods that are fine but only cash is always have this problem.
any one can help please.

Multiple Gift Vouchers

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How do I handle multiple gift vouchers. A customer has 2 gift vouchers and wants to use both gift vouchers on a purchase. Do I just add another Tender Type or is there a better way?

PC Charge question and mouse issues

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A client of ours is going to upgrade his RMS setup to the newest version however wishes to continue using PC Charge. Which version of PC Charge will work with the latest version of RMS (CU5)?

We recently (yesterday) upgraded one of our customers in order to be fully PCI compliant. They are now running Windows 7 with the latest version of RMS. Everything is working however on certain screens, the mouse scroll wheel does not work. The main culprit seems to be the item lookup screen in the POS. The mouse wheel works everywhere else in every program that I tried in Windows and as far as I can tell every other part of RMS but unfortunately not the one section they use the most. These are basic Lenovo mice and swapping them out with other mice does not fix the problem. Has anyone run into this before? 

Erase an A/P Batch

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I uploaded a large A/P batch using the SmartConnect feature and post it, but I used the wrong posting date. I was wondering since we haven’t run the settlement (is run at midnight every day), can we still erase the batch or I will need to void the transactions one by one on the batch and then re upload them? Thanks in advance for any help.

Can I setup a block on certain products in certain states

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I work at a store that sells items that can be had in one state but not the other.  My bosses have been told that there is not a way to block an item based on a customers state.  I can not believe this is true.

Thanks for any feedback.


RMS calculate taxes as a line item automatically?

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Is it possible to set up RMS to automatically calculate a tax for each item being placed on an order?  We break the taxes down for each item and manually enter them on the line below the item being purchased.  Like I said in another post the people who set-up and maintain our system, have told us this isn't possible.

Thanks! 

web service from Microsoft Dynamics RMS

Run time error

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Good evening
This message appears constantly lead to the cashier out of the program (pos)
Please note that we do not use worksheet Style 250

Count Mismatch

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Hi everyone,

I just discover that one of my item has a count mismatch. On the item's Inventory Tab the On hand quantity is showing -1 (negative one). Upon expanding its movement (item movement history report) the overall count is 0 (zero).

How did that happen?

Thank you,

Koymackoy

Customer Statement balance not taking including manual account adjustments

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Hi Guys,

We have an issue with the statement template. When a manual adjustment is made on an account, the customers statement is printed at the end of the month the balance on the statement does not take into account manual adjustments that were carried out during the previous month. I am attaching an example of exactly what I am talking about.

I have tried a number of customer statement templates including RMS default template but none of the statements display the correct balance at the bottom of the page when an account has been manually adjusted. If I look at the customers account properties the correct balance is displayed in this window. Has anyone come across this before? I would appreciate any suggestions

Kind Regards,

Margaret

Manufacture coupon RMS 2.0

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Manufacture coupon RMS 2.0

how do I set up manufacture coupon??

Any idea?? 

RMS Head Quarters Manager Hangs

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We are using version 2.0.0116 of HQManager and when we try to add a new matrix item it can take 3-4 mins for the first screen to appear. Anyone else run into this? The CPU utilization for HQmanager.exe process goes to 50% and stays there until the screen comes up.

Thanks,

Bruce


Migrating to a new PC

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I've been running two POS lanes for a while until one of my computers died recently. I have my two license keys but I'm not sure which one was assigned to the now-dead computer. What happens if I try to migrate from the dead PC to a new machine and use the key for the other, still functioning register? Also, is there anything I should know relating to moving a license from one computer to another? The database is on a server and will not be moved.

Any insight would be greatly appreciated.

Web service calls from RMS POS?

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We are a Data Driven Marketing Company. One of our requirements is to capture some of the sales details to our system through a web service call from the RMS POS and the response from our system should be handled by the RMS POS system. Is this integration possible? If possible what are the procedures to do it?

Credit Card and EBT Processing with RMS Point-Of-Sale

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We are trying to find a solution to integrate with our RMS POS system that will work as an all-in-one to process credit cards, EBT (Electronic Benefit Transfer) and hopefully chip and pin and Apply Pay. Has anyone found a Third Party Provider that works with RMS and will perform these transactions?

HQ Client error -2147217873 Cannot insert the value null

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Hi,

Has anyone come across this error before. Recently two of our shops started to show error in 401 worksheet and never get complete.

First it get timeout and then following error shows.

Error-2147217873 - Cannot insert the value Null into column "Quantitycommitted . (screen shots)

 

- I checked Quantitycommitted in store level & itemdynamic in HQ  and there are not Null value in those tables.

 

SQL Command Help

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Need a SQL Command that i can make itemnotdiscountable by Department

 This is what i have

UPDATE dbo.Item SET ItemNotDiscountable = 1 Where dbo.Department SNACK

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