Trouble deleting Journal to shrink database
My database is approaching the 4GB limit of SQL 2005 so I am trying to delete some of the journal. When I run the query "DELETE FROM JOURNAL WHERE TIME < '01/01/2012'" in RMS Administrator, the...
View ArticleRMS 2.0 Purchase Order Number Issue
Hi,I created a PO with entering PO No. manually, I also received and committed the order. Later when I try to create new PO automatically, it is taking the next sequence of PO No. which I created...
View ArticleStore Operations crashing
I have a site that is using the RR mercury card processing 2.2.0.2 add in, with the RMS 2.0.2000we have 2 pos terminals (listed below) and a Windows 7 Pro workstation used as the server.My question is...
View ArticleRun side by side detailed sales reports in Dynamics RMS Store Manager
Is there a way to run simultaneous detailed sales report in Dynamics RMS Store Manager? For instance, we would like to run the overall detailed sales of October 1-31 of 2016 and we would like to run...
View ArticleGenerate detailed sales report in Dynamics RMS Store Manager based on...
Is there any way to generate a detailed sales report in Dynamics RMS Store Manager based on a manual percentage off given to certain items during POS checkout? We ran an in-store promotion. Anyone...
View ArticleHeadquarters Manager Not Responding
Hello All,We have 6 stores running and for about the past 2 weeks we have begun having a problem with HQ Manager not responding. It seems to occur when accessing the item list after starting the...
View ArticleTax not being charged in offline mode
When the POS software jumps into offline mode it doesn't charge tax to any items being rung up. It won't even allow you to check the taxed box. Once the register goes back into normal mode connecting...
View ArticleRMS 2.0.2022 Support
I have Microsoft Retail Management P.O.S. 2.0.2022 software installed at my business, and am looking for a company to pick up our support service contract for this product. I have been with a service...
View ArticleRMS HQ Worksheet 304 Not Updating All Item Prices
Hi,I was trying to change item prices using the worksheet 304 but I noticed that it does not change all the prices. I tried to select 2 items, one for which the price would change and the other does...
View ArticleHow to adjust margin on customer labels
When printing Customer Mailing labels in RMS Manager - Utility - Crystal Reports, the label prints too far to the left. How can the label be adjusted?
View ArticleRMS POS doesn't open properly
When opening RMS POS it opens in a small window in the upper left hand side of the desktop and is unusable. How do I fix this?
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100GB Database size to reduce
Mabuhay!Hi! We have this database size 100GB and we plans to reduce it to at least 60GB so it will runs more smoother. I recently runCREATE TABLE #tmpTableSizes ( tableName varchar(100), numberofRows...
View ArticleDynamics POS 2009 SDK SP1 /SP2
Hello guys.I'm a little bit confused because I can't find information about what's the latest version of the MSPOS 2009 SDK, I have the SDK but I want the SDK SP1 for testing purposes so if you can...
View ArticleRMS 2.0.2000, SQL Server 2014
Hi,RMS 2.0.2000, SQL Server 2014 Standard (32 GB RAM)At times when we try to add items by copying an item in the list (111,000 items in list), headquarters manager will stop responding. It will take...
View ArticleValidation Error 307: Reason Codes must be entered on returns
I created Void as a new return reason code but when selected while performing a Void transaction I get this error message. Under properties it correctly shows "return to main inventory" as all other...
View ArticleMix and Match Discount
HI Everyone,One of our clients want to apply a mix and match discount. They want the first 2 items to have a discount and when they add a third item to the transaction, it should have the original...
View ArticleCant connect 2nd register to the database
Hi,Reloaded register 1 with backup database and new load of store ops and SQL 12. Cannot connect 2nd register to database on 1st register but 1st register works fine. Critical situation since using...
View ArticlePOS Error
When I open POS in RMS I have the following error: Store Operations POSRun-time error "5";Invalid Procedure call or argument If I change the database doesn’t show any error and I can open the POS, but...
View ArticlePrinting labels from Handheld
So I have been trying to figure this out for quite sometime,but when I scan an item or items with the handheld it will notprint labels.
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Quantity on Hand is being questioned by a customer
Hi guys,I have a customer who is questioning Quantity on Hand in RMS.Item Properties card is showing OH Quantity of 35 where Stock Movement report is showing 46 OH.There are layaways/ work orders etc...
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