I have a site that is using the RR mercury card processing 2.2.0.2 add in, with the RMS 2.0.2000
we have 2 pos terminals (listed below) and a Windows 7 Pro workstation used as the server.
My question is we are having several issues with Store Operations POS prompting Store Operations POS has stopped working
when expanding on the details we have 3 errors listed. Please advise if someone has seen this.
1. C:\Users\posuser\AppData\Local\WERC314.tmp.WERInternalM???
2. C:\Users\posuser\AppData\Local\WERCEAE.tmp.appcompat.txt
3. C:\Users\posuser\AppData\Local\WERD333.tmp.mdmp
1. Hardware and software for a WIndow 7 pro workstation, POS1 and POS2.
- Posiflex 7215 POSReady7, 4gb ram, 350gb harddrive
- Posiflex 7215 2 X 20 VFD rear display using RMS OPOS driver - PD260A
- Intel® Atom™ D525 1.8 GHz Dual Core w/ 1M L2 Cache
- SNBC R880 USB thermal receipt printer using the SNBC BYUSB OPOS driver
- MS CC410 Cash Drawer using the SNBC BYUSB OPOS driver
- VeriFone VX-805 USB contactless pin pad
- Verifone Vx installer version 1.0.0.52.85
- RR Mercury Card Processing Version 2.2.0.2
- NetEpay Version 5.06.11 MPH 5.11
- RMS 2.0.2000
- MS SQL 2012
- Microsoft .Net Framework 4.5.2 Version 4.5.51209
- Microsoft Security Essentials