Stores left off detailed sales report?
Hi,I'm very new to RMS and the answer or thoughts to this question and quick response is greatly appreciated. We've got 14 stores all with RMS (client server in all 14 stores) and our HQ server to...
View ArticleInventory Transfer Out auto-assigned number reached limit
Does anybody know how to set the next auto-assigned Inventory Transfer Out number as we have arrived up to number 10000000 and the system will not automatically generate 10000001?
View ArticleRun-time error '91' object variable or with block variable not set
Good nightThis Message Appear sometime when convert the register from offline mode to onlineAnd prevent me To entering Online ModeRun-time error '91' object variable or with block variable not set
View ArticleHow to generate a report to show us our Top Sales Days
I am looking for a report that allows me to find out my Top Ten (or however many days we want to look at) Sales Days over a range of dates. In other words, and as an example, I want to see our Top Ten...
View ArticleTwo queries for SQL server
Hey, I'm fairly computer-savvy and have written a number of SQL queries, but I've been having troubles figuring out the two below. I'm hoping someone can provide me with queries for the following:1....
View Articleon hand discrepancy between store and headquarters
we have a transaction that posted in the store but did not get uploaded to headquarters. is there a way to change on hand quantity in headquarters only. the store on hands are correct.
View ArticleSupplierID showing up in Item table, but not in manager
Hi all,I am helping a customer recover data from a corrupted database using the QSC import tool.I have imported their Item table from a .csv export, and all of the data I needed copied over into the...
View Article"EMV READY" hardware
I'm getting ready to upgrade hardware and RMS at a site and would like to put in a device that at least has a chance of working when EMV is supported. They are a Mercury merchant and I have a call in...
View Article"Waiting for cash drawer to close," but cash drawer is closed?
I'm using the "wait for cash drawer to close" feature because I believe it's potentially dangerous for employees to be able to make transactions while the cash drawer is still opened (since people can...
View ArticleHeadquarters Client - WS 401 random error
I have a store that is getting the below error randomly when polling a WS 401.<<CStateMachine::ExecureState>> Error 3709: The connection cannot be used to perform this operations. It is...
View ArticleITEM COST PRICE IS CHANGING IN HQ AND STORE OPERATIONS MANAGER
I HAVE PROBLEM WITH CHANGING COST PRICE OF ITEMS IN STORE MANAGER AND HQ AFTER MADE THE PO.NORMALLY WE ARE MAKING PO IN ONE STORE AND TRANSFER THE QUANTITY TO OTHER STORES.BUT IF WE CHECK THE STORE...
View ArticleStore pos won't open
Hi, I try opening my store pos and it shows on the task manager that it is running and then it just closes. Nothing opens at all. Please help.
View ArticleDaily Sales By Register - How do I change date?
I'm new to reporting in HQ Manager and I'm trying to change the date in the Daily Sales By Register. There is no way to change the report for a specific day. It only has "Today". Can I change the...
View Article2 lanes, one store
Is there a way to connect 2 lanes, or POS systems, in one store with each other without using HQ?
View ArticleRMS v2 + Hotfix 40 / HQClient to connect every hour?
Hi folks,We have 25 locations and we only collect sales data by the end of the day using a 401 worksheet, so HQClient connects from end of day until midnight to collect all sales data.However, we do...
View ArticleCustom Report By Transaction By Day
How do I run, create and/or find a report that has transactions by store by day with a customizable date field?
View ArticleRMS Report Help - Combine two reports
Im trying to combine the two reports below and add a variance column, Item count in and item count out. Can some one help me?--Transfer in movement report//--- Report Summary --- //Begin ReportSummary...
View ArticleIngenico iSC250 and RMS
Has anyone on this forum been able to get all the functionality of the Ingenico iSC250 to work with RMS. Within the forum I see a lot of "I got this to work but this feature doesn't work. I am trying...
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