I'm using the "wait for cash drawer to close" feature because I believe it's potentially dangerous for employees to be able to make transactions while the cash drawer is still opened (since people can steal out of the drawer), but it often freezes up at "waiting for cash drawer to close" screen, even though the cash drawer is closed. Manually opening and closing afterwards doesn't work either. I'm lost as to what I should do, seeing as though it's difficult to restart Microsoft RMS after every transaction. Does anyone have a solution to this? Or rather, does anyone even know the problem for this? Is Microsoft RMS in general kind of incompatible with cash drawers or...? Please help! Thank you.
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