Signature Capture Problem
I have a Topaz signature pad installed and setup with RMS. However when you go to sign the pad, if you sign in the middle of the pad you can only see the top half of the signature in RMS. The RMS...
View ArticleMaking a global customer inactive
Hi,Just wondering is it possible to make a global customer inactive? If so what is the best method? I definitely don't want to delete themThanksMeg
View ArticleSale prices are not applying to the items.
In our RMS system sale prices are not showing up on the cash register. It was working fine for over 5 years. now it's showing the regular price not the sale price. it's happening to all the items. I...
View ArticlePSA Integration
We run an office retail store front and computer service center.We are looking into a PSA such as AutoTask for our ticket handling on our computer services side.We would like to know if anyone has...
View ArticleJournal Viewer not displaying receipts
Hello, I have a client that uses Store Operations and when entering Journal Viewer to display receipts on some, not all, customers, there is not receipt. All transactions show no detail and in the...
View ArticleForce Post
We need to setup a method in preauthorizing items for customers to take offsite and if they like the item they will then purchase it. Our pinpad provider has a bridge to RMS and there is a feature to...
View Articlecache search items
How can I enable caching of searched items when in Store operations POS?
View ArticlePrint Item Comments in Sales Reports
Is there any method for printing item comments on the sales reports. If a comment has been entered for an item at the POS, I want to be able to see the comment in the sales reports in addition to the...
View ArticlePOS adds a second tender type
I have a client that when a customer wishes to use two tender types, for example debit then visa, it will add a second visa option or mastercard. Why does this happen and how can we resolve this?Thank you
View ArticleItem cost greyed out in properties
When adding a supplier under item properties, the cost column is greyed out and cost cannot be added. What are steps to allow this column to be changed.Thank you
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RMS to WooCommerce Inventory updates
Im Looking for a module that will sync our Inventory from RMS with our Online Store which uses WooCommerce. I just want to be able to sync Inventory levels. I have looked at POS-Sync. which showed...
View ArticleNew store without having a store template database
We are trying to create a new store database and the store template database has been irretrievably destroyed. I need to use one of the current stores databases to create the new store template (there...
View ArticleRetails POS
Hi,I'm not sure if this question appropriate here, i having difficult to find more info online.If Microsoft Retails / POS still available on the market? Or only available thru AX or other dynamics's...
View ArticleStore Operations Runtime error '91' object variable or With block variable...
This is happening when a customer for example ask for multi items. Example 5 x 2.50 ticket books normally I could hit 5 * and the item.The message I receive: Store Operations Runtime error '91' object...
View ArticleChange RMS 2.0 Registers from old computers to new with windows 7
We currently have a retail computer store running on RMS version 2.0 on Windows XP systems.Their are three registers and one back room computer that holds the database all of them are running on...
View ArticleGetting Error 91- object block variable when try to multiply after hotfix...
I recently upgraded customer to from 2.0.1006 to 2.0.2014. After CU5 and hotfix roll up #52 customer can no longer multiply (3*). They get internet script error-application defined or object defined...
View ArticleSubscript out of range error when changing SOPOSUser.exe.manifest to "AsInvoker"
I am not able to run POS in Microsoft RMS now that I changed the manifest to AsInvoker. My users are not admins and they need to access the POS. This is the first I have seen of this error: I get a...
View ArticleHow to stop local customer record being overwritten by HQ customer record
SituationWe have a situation where changes made to the customer custom fields in the RMS local DB are being overwritten by the (empty) values for the same customer in the RMS HQ DB.BackgroundWe store...
View Articlewhat is the maximun number for Batch size?
I am using Mercury payment.what is the maximun number for Batch size in administrator?
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