Problem with Item Look up (search items)
Hi community,I am running RMS on a Database where the descriptions of the items are in Greek and Latin characters. When I am searching for products with English (BANANA) description is OK. But when I...
View ArticleGLOBAL CUSTOMERS SETUP
HI ALL,I CREATED GOLBAL CUSTOMER IN HQ.BUT I CANT ABLE TO SEE THAT CUSTOMER IN STORES.AND I SELECTED ENABLED GLOBAL CUSTOMER FOR MULTISTORE OPTION ALSO AT EACH STORE.THEN ALSO ITS NOT COMING.CAN U PLZ...
View ArticleWindows 8.1 Side Swipe and Taskbar shows up on RMS
Dear All,I am running the MS RMS 2.0 CU5 on Windows 8.1 platform.1.] I would like to stop side swipe where all the options such as settings, search, windows button etc. shows up. I tried to block all...
View ArticleOpen Drawer without Printing Receipt [RMS2.0 CU5]
Dear All,How can I open the drawer when every time there is a cash transactions with the receipt printing off. We don't always print the receipt to save some greens. My cash drawer is connected through...
View ArticleTransaction Being delayed
We are having issues with our transaction being delayed, by 5-6 mins when its trying to post. After testing the network and adjusting settings based on most of the advice on this site. What we have...
View ArticleSelect Receipt Report Format on the Fly?
We have some customers who want a Letter-sized receipt that looks like:Item $20.00 (-2.00)Subtotal $18.00We have other customers who want one that looks like this instead:Item $18.00Subtotal...
View ArticleIngenico I6550 Not Working After Hot Fixs
My Ingenico worked fine after CU5 installation. Any Hot Fixes there After Causes my POS to crash when prompted for signature or card swipe. I assume I6550 should still be supported? Should this be a MS...
View ArticlePOS 2009 and Dynamics 2.0
Can POS 2009 & Microsoft Dynamics 2.0 use the same database like can they work hand on hand like use POS 2009 with a touch interface and use the Dynamics for back office and warehouseCan they work...
View ArticleQuantity Sold/On Hand Report
How do I pull a single report with the following criteria: 1) Supplier 2) Total quantity of items sold 3) Total quantity of items on hand 4) Specific Date range The detailed sales report provides the...
View Articleupgrade my computer
HelloI always appreciate for this forum since you let me know good information.I have a question today, too.I have rms in my old computer. but it is too slow now. I want to change my old computer to...
View Article[Purchase Order] Payment installements for the suppliers
Assuming that we make a purchase order from supplier X. In which field can put the installements of the payment to the supplier. Is there a way to check what is the total amount of money that I paid to...
View ArticleGlobal customers missing in HQ after upgrade.
After a recent RMS upgrade we've noticed that there are no Global customers listed in HQ. Our warehouse " store" stills sees the total list of customers in the store operations database but other...
View ArticleKeyboard & On Screen Keyboard
I have a large customer who, periodically loses keyboard functionality. As far as I can tell, the terminal completely stops receiving input, as none of the on screen buttons work, including the...
View ArticleOvertender bug
With version 2.0.2011 I noticed a problem with overtendering. All of our tender types except cash are set for no overtendering. When a transaction is paid fully in cash, cash change is generated fine -...
View ArticlePricing and Licensing
Dear All,How much does it cost to use RMS for companies having 2 - 3 computer being used for retail. Since I am MCT I got the training for the product but not sure from where should I buy the Software...
View ArticleStore Op Manger on other computer.
We currently have RMS 2.0.2012 POS, Manager, and Admin programs all running on one machine. Is it possible to install the manager program on other computers in the store? We would like to be able to...
View ArticleCredit Card and EBT Processing with RMS Point-Of-Sale
We are trying to find a solution to integrate with our RMS POS system that will work as an all-in-one to process credit cards, EBT (Electronic Benefit Transfer) and hopefully chip and pin and Apply...
View ArticleReport Details
I need to add the quantity "on order" to a report, but can't figure out how. I've created a report that shows what I need to order from all my suppliers, if it's more than 0. However, sometimes, I...
View ArticleDebit card transactions are failing with exception
Recently we have upgraded our RMS 2.0 to SP3, FP1, SP4 and CU5. Our application integrate into RMS using QSRules.dll and directly calling it's functions.After the upgrade debit card Authorization...
View ArticleChange Store Name?
We are running RMS with 6 individual stores. We are needing to change the name on one or two of the stores. Is this possible without creating an entire new database? Can this be done in HQ Manager...
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