Hello,
we just finally got our RMS system upgraded to 2.01 (the latest) with all the service packs and hotfixes. Now at two of my stores I'm getting complaints about slow credit card processing. At some times, it takes a full 5 minutes before a card will process and post transaction.
Its getting to where the customers are getting their food before they are done paying, and they have to wait for the receipt to sign...which in the morning can cause a fuss when people want coffee.
both stores have excellent internet speeds so I know it isn't that. Can anyone help?