POS not generating receipt to journal, Z reports give me 0's in RMS POS 2.0 updated to service pk 4

I am new to RMS 2.0, I have created database from scratch, and have connected to it. I can process sales, reports, and the likes, but my POS will not print each transaction to the Journal. Instead, for each transaction it generates a long report, similar to my Z report, with a whole bunch of 0's.  I am desperate for help.  I have tried numerous ways of formatting my receipt printers to try to fix this, but nothing is working.  Along with that issue my Z reports generate nothing, due to there being no data in the journal. I can pull a sales report for the day, then a tax report for the day and add them together, but I paid way too much money to do the work the software should do.