Refunding to more than 4 tender types
Extreme example I know but has anyone else tried to refund a transaction back on to more than 4 tender types (either different TT's or the same TT with the 'Allow multiple entries' option checked).I...
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Not found error 201: The cashier was not found or the password is incorrect.
Hi everyone,Forgive me, I'm new to Microsoft Dynamics RMS. This error appeared when I tried to log in to Store Operation Manager at Store2 after exporting databases, both master and template store...
View ArticleAdd In to record Sales Orders?
I am currently running Microsoft Dynamics RMS version 2.0.1000I just started using the POS in my local store and tracking all of my inventory with RMS. I often sell wholesale and online and I record...
View ArticlePrint Item Comments in Sales Reports
Is there any method for printing item comments on the sales reports. If a comment has been entered for an item at the POS, I want to be able to see the comment in the sales reports in addition to the...
View ArticleNetworking RMS POS with Server 2008
Our business is currently running RMS POS version 2.0.11. We have two POS computers and one computer which runs POS and holds the database. We just purchased 3 new computers with Windows 7 and POS...
View ArticleConcurrent users in HQ on Server 2008 R2?
I suspect this is a no, but I wanted to check for sure... can multiple people use HQ Manager at the same time on the same Server?We have multiple user accounts setup on the domain, and multiple userIDs...
View ArticleRMS - Synchronously Run Time Error
HiWe are having an issue when creating and editing purchase orders, we get the following run time error:'RUN TIME ERROR 3711OPERATION CANNOT BE PERFORMED WHILE EXECUTING SYNCHRONOUSLY.'Only the till is...
View ArticlePackage Discounts
We have 3 items that we want to sell for $39.95 for the whole set. In other words, sell item 1 for regular price, sell item 2 for regular price, but then when item 3 is sold the POS discounts the...
View ArticleEMV Compliancy
Is RMS 2.0 EMV compliant or are there plans to become compliant if it is not currently?
View ArticleHQ Server/Client Error
Hello Everyone,I have this serious error with the Hq server, wandering if someone has had a similar error beforeHQ Server Error is "Run-Time Error 3002: File Could not be opened"HQ client Error "Zip...
View ArticleCustom Tender Button for $ Bills
How can I creat custom buttons for quick tender such as $1, $5, $10, $20 etc.? I know there is an add-in from retail hero but I would like to creat these on my end. Any help would be appreciated.
View ArticleRMS Custom Report - Multiple Grouping
I want to customize standard report under Reports>Sales - "Detailed Sales" I want to have multiple grouping; group by "Department.Name" (first column) and "Category.Name" (second column).Can...
View ArticleItem Lookup Code
Hi,Good morning! I have a lookup code M.Y.Y.22.72186, when I go to Database>Item and put this code in the Lookup Item Lookup Code box the item was found, but if I only put the last five digits...
View ArticleProblem is Transaction Entry Comment, Department & Category in side POS Receipts
Hi, I have tried a lot 1. I have enabled "Enable the record item comments option in SO configuration"2. I have added <ROW> Entry.Comment </ROW>But the Comments are not printed in the...
View ArticleIngenico iSC350 payment device with POS
Has anyone had any experience with configuring the Ingenico iSC350 with POS SP2? I currently use the Magtec reader, and I'm not happy with it. ...Perhaps the devil I know is better than the devil I...
View ArticleHelp deciding whether to purchase RMS for liquor store POS system.
I have a B.S. degree in mathematics and computer science and am fairly familiar with several Microsoft product families such as office, SQL, and visual studio as well as programming in Win32, MFC,...
View ArticleMS RMS 2.0.1006 on a MS 2k12 Network?
Hi,I have a question that I hope that one of you more experienced individuals can answer. I have not dealt with too many POS systems, basically the extent that I have done with any of them was...
View ArticleConfigure CyberSource at Payment Processor in Microsoft Dynamics RMS
Hi,In RMS currently we are looking at option to use CyberSource as payment processor for credit/debit card payments.The RMS version we use is 2.0.0123Is it possible to use CyberSource as a Credit/debit...
View ArticleDevelopment, Testing and Production Environments for CRM Implementation
I am from a Salesforce background and currently learning Dynamics 2013 Online, so please bear my naivety.In Salesforce, there is an option to have sandboxes for development, configuration and testing...
View ArticleTransactions deleted from HQ database
We had a major failure with one of our store servers on the evening of the 13Th. We got a new server up and running on the 15th and restored the backup from the night of the 12th to it. When we put...
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