2009 Dynamics POS
With 2009 Dynamics upgrade, Bar Code Scanner is activated on product description, number of units, unit price, and grand total field. Hence, scanned bar code number is overriding existing field values....
View ArticlePin Pad
We cannot communicate with our VeriFone 1000se pin pad . It is a serial device and even after checking the port settings and configuring RMS for the pad and running "test", it will not connect. Anybody...
View ArticleVerifone 1000SE USB
Has anyone using RMS installed the 1000SE USB? I am having problems getting Windows7 (32) to even recognize I plug it in. It could be the device or the cable, but perhaps I am not getting something...
View ArticleDynamics POS 2009 crashes on X/Z report
Hi,Whenever i try to generate X report or Z report to view todays sale and to reset it, POS 2009 crashes. Application disappers and in order to launch it again, i have to first kill the process. Any...
View ArticleUsing Fingerprint Scanner with RMS
Hi can anyone tell me if I can use a Biometric Fingerprint scanner to log into RMS?
View ArticleSales Report Discrepancies
Confused on some Sales Totals we're finding in RMS. For example, I am looking at total YTD sales. The Detailed Sales Report (stock RMS Report) number is $239,936.84. The Detailed Sales plus Tax...
View ArticleMigration path from POS2009 to RMS
Hi everyone, does anyone know if there is any option to trade POS2009 licenses to move on to RMS2.0?
View ArticleCrystal Reports w/ Microsoft Retail Management Software
Hello Everyone, This is the first time I have posted anything here so I really hope someone can help me. Right now i am trying to build a custom report within "Crystal Reports for Blackbaud" that...
View ArticleProfit Margins are Wrong
Hello. Why when I change the cost and price of an existing item the profit percentage shows an incorrect number?Example:Price: $37.81Cost: $28.000Profit Margin: %25.946The Cost Update Method in...
View ArticleScreen going BLANK after login to MRMS POS
after login to RMS POS, my client not able to do anything as the screen getting blank where as all the back office users can login without any problem
View ArticleBarcode Scanners
Any thoughts on http://www.motorola.com/Business/US-EN/Business+Product+and+Services/Bar+Code+Scanning/General+Purpose+Scanners/DS9208 for RMS ? we need something that could be fixed on a wall mount...
View ArticleCC processing issue
I have a client who decided to leave Mercury and move their CC processing to Elavon. I have had nothing but issues. Their tear sheet didn't have any of the gateway URL info and it took me a week to...
View Articleremoval of id and password
HelloI tried to log in with ID and Password when i opened store last week.but I couldn't log in at all. I log in previous day without any problem.and I finally knew that all ID and Password was gone...
View ArticleUpdate Item from Receiving Order
When I receive an item on a Purchase Order is there a way for the item to be updated? I'd like to have the supplier be added to the supplier tab on the item with the cost and reorder number.
View ArticleLS Retail ,Setting Range during payment
Hello,I want a functionality in my EPOS main menu such that, whenever i go to cash button and enter value greater than 99999 ,then it will give an error. But the cursor should remain in the entry...
View ArticleRun-time errors when Exporting databases after update to Feature Pack 2
We were experimenting Deadlock errors in a few of our stores. After doing some research I noticed that Hotfix #34 addressed this issue. We were running v2.0.0150. After installing SP4, FP2 and...
View ArticleDynamic Retail R2 Mixed Delivery option issue
We tested the Retail R2 register system in our stores for Mixed Delivery option. The Mixed Delivery option can be used to pick the products from the ordering store or from different store....
View ArticleWhy will discounts in layaway not apply?
We are running RMS 2.00.0126 and discounts work fine on a normal transaction, but they are not applying when creating a layaway. Any ideas would be appreciated.
View ArticleRMS 2.0 and New Keyboard and Swipe
We have a POS system where the swipe in the HP keyboard stopped working. We have purchased a replacement keyboard of the exact same model. When we swipe credit cards it puts a B at the beginning and...
View ArticleRefunds to Mercury gift cards
We use Mercury for our payment processing and gift cards. If a cashier tries to refund money to an unactivated gift card using the Gift Card tender instead of selling the gift card, it appears to work...
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