Validation of Other Tender Type
We have setup an Employee Charge Tender Type and would like to require the field NOT be left empty when this tender type is used. Currently cashiers can select Employee Charge and leave the field...
View ArticleInventory Woes. How does this work?!
Hello... We've had RMS for a few years now, and the vendors who sold it to us and trained us on it were useless, and- we've learned over time, completely wrong about how they taught us to do things....
View ArticlePort 80 used by credit card authorizations - why?
I have a client who is using RMS 2.0 Feature Pack 2. They have been using RMS for several years, and have four retail stores.Recently, they experienced problems with credit card authorizations at most...
View ArticleRecreate sales info in Headquarters
I have a bit of a dilemma.I have a client who is running RMS 2.0 SP3, and has Headquarters and three stores.The hard drives on the Headquarters server failed. The Headquarters database was...
View ArticleCustom Worksheet to change mass item property
Hello RMS users.I am wondering if there is any way to make custom worksheet to edit standard item properties such as sub-description 1,2,3 and so on. There are over 30000 items in the database and most...
View ArticlePOS Messaging
Does RMS have the capability for a cashier to submit a good idea and have it go directly to a manager. Or has anyone implemented this type of functionality
View ArticleEmail is not delivering
Hi All,we have RMS 2.0 and AD 2003 Exchange 2007 Sp3 in the development environment. We have published the RMS Templates to USER1, USER2 and User3. When we send Restricted E-Mails to and from USER1 and...
View ArticleDetails(Item List) Missing in Physical Inventory Entry Table
Hello,What could be the reason for missing details of my recent Physical Inventory count in the "Physical Inventory Entry" table whereas the header table (Physical Inventory) has a valid entry.Please...
View ArticleAnti Virus for RMS Registers
I have 5 stores with 2-3 registers each and my main office runs an HQ server. I have virus issues on my registers. What's a good AV solution for my RMS environment?Thanks.JD
View ArticleSaving credit cards
We run a service business and need to safely store credit card information. Is anyone using an RMS add-on for holding and maintaining credit card information? Any feedback would be appreciated.
View ArticleAdd a customer's birthday information field on the billing information panel...
Hi Everyone,Is there any way to add a customer's birthday information field on the billing information panel in customer profile of RMS SO.More, is there any way to create physical mailing label from...
View Articleerror when exporting Store database from HQ
Hi,We have a HQ environment with 3 stores. We just want to add another store.The HQ database is on a Windows Server 2008 R2 machine. I have created a new store in HQ. Also have a template store...
View ArticleNeed Software RMS 1.3 Refresh Omaha NE
Have not upgraded to 2.0 I am a Microsoft Retail Management-Business Ready Advantage Plan subscriber for 10 years. Is there some Microsoft business partner or customer in the Omaha area that would...
View ArticleCCTV Integration
Has anybody integrated RMS with a till scan system? That is each line of the transaction showing on CCTV footage. Cheers
View ArticleTax or non tax on the receipt
On Rms customer receipt, it does not say which items are taxable and witch items are non taxable. Just saying total tax amount at bottom. My customer wants to let customers know which items are taxable...
View ArticleHq Client Has stopped working
"Hq Client Has stopped working" is coming up at the store end while trying to do a 401 worksheet, which is back dated by as little as only one day. Cannot upload sales to HQ. Any suggestions???
View ArticleFred
is there a way to limit by user the ability to adjust discounts and give credit on RMS?thanks
View ArticleArchive anywhere of free RMS reports?
Is there an online stash of various non-standard RMS reports available anywhere?The reports available in RMS seems fairly limited.
View Article'Voucher can be reused' check box is greyed out.
Can someone explain why the check box next to ' [ ] Voucher can be reused' in the Voucher tab of an Items properties is greyed out. This would be a great feature if it was available.RMS 2.0 FP1
View ArticleItem list bug?
Upon opening RMS Manager and loading the item list for the first time, if you type an ILC into the ILC field it won't recognize all of the items in the list unless you re-sort the list by ILC.version...
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