Sales Tax Refund on Work Order Partial Pick-Up
We have had this issue a couple of times. If a customer orders 2 items(1 is in stock), and pays in full, Then comes back next week to pick up the other item, it shows that we owe him .01. I know it...
View ArticleOffline inventory discrepancies with HQ and Store
We have a store with no offline inventory currently (they have physically transferred out everything that is considered offline, all product is sellable). When I run the offline inventory report on...
View ArticleERROR 2147217900 - 'PRIMARY' file group is full
HI, we are unable to sync our stores with the HQ and keep getting the error "primary" file group is full. We are able to upload new items to the stores, but not able to get time card reports,...
View ArticleWindows administrator password required for a user to run SOM
When I run Store Operations Manager under a regular user, it first wants Windows administrator password before executing. This does not happen if the user logged on is a Windows administrator.
View ArticlePOS Crashing and won't open
Hi, I have several POS stations that are crash the POS quiet of few times a day.I am not sure what cause making POS crash. But when I exit out of the POS and reopen, it won't open. So I go to task...
View ArticleMOVING CUSTOMER INFO BY SQL QUERIES
I want to move some infomation in Customer by sql queries.from "Account numner" to "last name".is there anyway?
View ArticleValidation Error 326
I just upgraded a register to Win7 and it produces the error message "Validation Error 326 EDC verification is not enabled in Administrator." I haven't been able to replicate the user's error message,...
View ArticleRemove Sales Transaction from previous day
I have a customer whose employee created a transaction with a wildy incorrect Tender, in $ amount, Currency, and Change given. They have integrated GP, and this is causing the entire batch to error...
View ArticleInternet Explorer 10
I installed the new IE version 10. But now the status window in the POS screen doesn't really appear to look right. I'm pretty sure it has something to do with the IE10 install. I'm using the default...
View ArticleInvalid Tender
I just created a Voucher as a tender type and am trying to load a gift card after a returned item. Can anyone tell me why I would be getting "Invalid Tender" message?
View ArticleAdding suppliers from HQ not working no more...
seems like theres a bug somewhere in this spageti code.a supplier i used disapeared from HQ and stores.....i added new name in suppliers in HQ... pushed a 206... stores got the supplier no problem from...
View ArticleHQ is not working as it should, missing LastSold info in HQ item table....
HQ is not working as it should, missing LastSold info in HQ item table...SELECT ItemLookupCode, Description, LastSoldFROM ItemWHERE ({ fn LENGTH(LastSold) } > 0)last sold returned = in the year...
View ArticleReceipt customization
Can anyone explain the : TRANSACTION.REFERENCEID in the POS 2009 receipt customization guide? it is under the "POS Variables - Transaction"
View ArticleStock Levels
Does anybody know how to prevent Cashiers from adjusting Stock Levels in RMS v2?At present, by default, they can and I want to turn this off.Thanks.Simon Merritt
View ArticleCustomer lists
I am trying to locate and print my customer list with addresses to do a mailing. I can find and print my customer list but not with the mailing address.how Do I do this?
View ArticleError 311
Hi getting error 311 my tender type does not have prevent cashier overtendering checkedany idea's why this is happening Thank YouGinette
View Articlequantity discount pricing
I created an item priced at $5 per unit, with a volume discount of 50 units at $4 each.I want RMS to price any unit added to a bundle at regular price, unless of course the added units complete a...
View Articlerun-time error '-2147417848 automation error
Every time I click on item properties in Headquartes Manager I get: Run-time error '-2147417848 (80010108)': Automation errorWhat can it be?I tried the following:-Uninstalled Headquarters...
View ArticleMicrosoft POS: Adding zip code to credit and debit card
I was wondering if Microsoft POS allowed us to enable a feature that would let customers put in there zip code, the way gas stations do? Also is there a way where I could make it so that for small...
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