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I am running a GMROI and Inventory Turns Report by Category.

If anyone knows how the "Average Inventory At Cost" field in this report is calculated? I would really appreciate your feedback.Thanks in advance.

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Physical inventory report

Can anyone explain how to interpret the “expected”, “Over” and “under” entries on the physical inventory report? They don’t balance to my “value’ item list.

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RMS 2.0 Integration with chip credit cards

Hello.I understand RMS 2.0 can integrate with TSYS and First Data among other processors. I would like to know if that integration is EMV (chip card) certified or not. If so, what are the steps to...

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Rms Integration with Quickbooks

Good Day All,Does anyone know how to integrate rms with quickbooks and also do the following:Export Rms customers / vendors / suppliers into quickbooks spreadsheet formatMapping of Rms gl accounts into...

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How to export the current data of the pos

Hi all,Just want to ask how to export the current data. ( our goal is to switch to another pos system)microsoft dynamics rms store operationsstore operations managerversion 2.0.0105Thank youAnna

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How do I hide an inactive tender type in Z report

Hello,How do I hide an inactive tender type in Z Report?Thank you.AL

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How to export data from Microsoft rms store manager to pos clover?

Good day,I would like help on how to achieve this goal. We want our whole database exported coz were switching to pos clover. Is there a way to do it,export all data from rms to clover?thank you Anna

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recover item lost

Our system crashed during a sales transaction. The Credit card tender went through, but the receipt did not print. More importantly, the item can no longer be found in item list. Is there any way to...

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Multiple Sessions on RMS with one log-in

Hello, does anyone know if this is possible?Thanks Andrew

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Full Page Receipt with INVOICE as a header

Is there a way to modify a full page receipt header that shows 'INVOICE' instead of 'SALES RECEIPT' ???

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RMS Report Exportation

I have been facing this problem for 2 months, Headquarters Manager RMS is working only and export reports on wifi network not wired network, although wifi network and wired network in the same switch...

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Deadlock Error while using RMS Manager/OPS

Our stores have been experiencing this Deadlock error (message below) even though a patch (3 triggers) from Microsoft through New West was applied .Does anyone have any idea how to permanently resolve...

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Where are RMS Application Logs Stored

Hi, does anyone know where I can check errors which occurred in RMS?I received a prompt to save my Inventory sheet while doing a commit after a stock check, but I didnt record it at the time and I need...

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PO or Reference print on Full Page Receipt

Is there a way to print a reference or purchase order number on the customers full page receipt?

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Unavailable stock issue in POS2009

I used to use Microsoft Dynamics POS 2009 in my old shop but now use it solely for stock taking purposes in my new store.The issue I have is that one, or two items, show "Unavailable" stock and I...

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Supplier Is Not Updating RMS HQ And SO

Version 2.0.1000 RMS I created new item in RMS HQ , Ran Woksheet 250 & 206 , Rms Store Operation manager just picks up random supplier . it is not updating with correct supplier from HQ .Any...

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Web Services/API/Extension needed for MS POS 2009 need to link with ecommerce...

Is there any API/Web Services or extension available so we can link MS POS 2009 to ecommerce website 

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Worksheet 307 sync 2 times due to error

Hi all,I have problem with RMS HQ Server whereby worksheet 307 sync 2 times. Based on screenshot as below, seems like there has problem during syncing for the 1st time but actually at this time item...

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Detailed Sales Report showing Work Order number etc.

Is there a custom report for Sales Transactions of completed Work Orders? The standard 'Detailed Sales Report' does not include a field that references the Work Order number.

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Account Statement

Why is the balance due different than the current balance on some statements?

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