Run-time error 440 - Automation Error - when posting credit card transaction
Hi folks, Trying to recover our POS from a CPU failure and the POS is crashing when attempting to post a credit card payment back from the terminal.We are using Tender Retail and the Chase Paymentech...
View ArticlePos 2009 SP2 help with queries in SSMS
Hi,I am having problem writing a query in SSMS to list all items and how many times they have been sold (ex. last 1 year, 2 years etc). Not sure in which table I can find this records, anyone able to...
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BUG? Dynamics RMS POS: Customer being charged incorrect amount on credit card!
Hi all We are troubled with a serious issue / bug in RMS, I just wonder that I couldn’t find anyone else complaining about it. Customer provides a card to be charged and RMS arbitrarily produces an...
View ArticleRMS Reporting: Multiple transactions with total transaction $
I need to create or modify a report so that I can see total transaction dollars. For instance:Johnny has sold item "X" 5 times over the last month, I would like to see how well Johnny does...
View ArticlePrice Rounding in Tax Exclusive System
Hi All,I have searched but cannot seem to find anything on an issue I am having. I must be blind though as I am sure it has come up before now. My client is set up to sell items tax exclusive. When the...
View ArticlePOS Invalid quantity was detected.
I just inherited an orphaned customer using RMS v2.0.1000 who is have a problem in POS I've never seen. When entering a quantity in POS, if the number is greater than 9 (or has more than one digit)...
View ArticleIntegration with NetEPay / Datacap
Anybody out there have any documentation regarding integrating RMS with NetEPay / Datacap? The credit card processor insists it works, as do the folks at NetEPay, but both are unable to provide any...
View ArticleRMS transition to RMH
Hi all,I would like to transmit current RMS licenses to RMH and I need to hear your feedback to do this.Please share your experiences to help me proceed for this upgrade.Regards,Ehab
View ArticleRMS 2.0 Integration with Dynamics GP 2013
Hi,Is it possible to integrate RMS 2.0 with GP 2013. I installed the chunk file (GPRMS.cnk) in GP folder, but it does not create Forms and Reports Dictionary file in the folder.Also, it does not show...
View ArticleDuplicate sequence numbers being created
HelloWe're getting a problem when two registers run a credit card at the same exact time. The RequestTransactionSequenceNumber and the ResponseTransactionSequenceNumber on both transactions are being...
View Articlecashdrawer
is there any way i can prevent a cashier from cashing when the draw is open in rms?
View ArticleEnhance Function Keys Font
Does anyone have a suggestion for enlarging the font on the function keys at the bottom of the POS screen. I have a location that users are complaining of the small font. Looking for suggestions. I...
View Articleusing Areas of responsibility and departments in the Employees card
Hello @All,we start with AX 2012 andi try to use our Employees Card to gather differend Organisation structurs like Areas of responsibility and departments, buti didn't find the entrypoint.May anyone...
View ArticleError will worksheet 340
Hello,I am using Headquarters and looking for a PO that was created find it in HQ worksheet status... with a blue square (approved for processing). But when I go into Store Manager to find it can't be...
View ArticleSwitching Merchant Account Provider EDC settings in RMS 2.0
I am in the process of switching banks for our credit card processing. We are using a new account at the same financial institution (USBank/Elavon). The "welcome letter" the bank provides does not make...
View ArticleLooking for RMS support in Boston MA - anyone have a recommendation
I'm looking for an RMS support partner in Boston MA. My current support "partner" just charged me $437.50 to install RMS on a new PC.
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Changing Item(s) Tax in POS in different circumstances
Hi there,I would like to be able to change item(s) Vat in POS when transaction is taking place.At the moment I have all my items set up at 23% vatStraight forward selling over the counter works fine...
View ArticleIBM SureMark 4610 OPOS Drivers -- Help!
Does anyone have the IBM OPOS Configuration program version 1.9.4.0 (or any, I guess I'm don't care at this point) for the IBM SureMark 4610 serial receipt printer. A search on the net yields what...
View ArticleExtracting Journal Receipt Information
I need to get copies of all of the receipts I have in my RMS Dynamics system. Currently I am accessing each individual receipt through the journal in SO Manager and printing it to a PDF. Is there a way...
View ArticleDetail Sales Report By SKU
Guys i having a problem with this report i am running everything works fine except it does not group the items in one line. Their are duplicate entries for the same item, e.g if i sell 10 pencils for...
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