Force to add item to the transaction in MS Retail Management System
Hi,Can I add an item for every whole transaction?For example, a AG Item which its price $0.05 should be added to whole sold items, so that if I sell 7 items which their total price is $17.00, then the...
View ArticleCustomer Aging w/ Line Items
Hello,I am trying to figure out if there is a smartlist that can be run that will show open invoices on a customer's account, but also each line item within that open invoice. Thank you
View ArticleHow to add a service to shipping when the shipper is under 'none'
One of our stores does a lot of shipping orders, however they aren't always going to a shipper to be shipped. Sometimes they are being delivered by our store to a boat or a home. I would like to make...
View ArticleDuplicate transactions in HQ
Hi all, just wanted to see if anyone has an idea how this happened:We have 6 stores, all on HQ. We also have a warehouse that is set up as a store and should never actually have any "sales"...
View ArticleHQ Client Error -2147217900
Hello,When processing a 401 worksheet the following error occurs and the worksheets fails.Time: 12/05/2016<<OpenRsRead>> Error -2147217900: Incorrect syntax near 'onique'.SET NOCOUNT...
View ArticleHQEventLog clearing
It appears our HQEventLog table has become monstrous. When I try to go in to View Event Log in HQ Manager, I get an error that says I don't have enough storage (We have 32GB with 20 reserved for SQL)....
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Report is deducting sale tax amount of my profit. (look at image please)
I'm running this custom report that allow me to run sale report by day and hours however the data show does not mach our real numbers because its deducting the sale amount off the margin amount here is...
View ArticleItems missing after committing Purchase Order
Hi All,At one of our branch manager has created a PO and added the required items. He also committed the PO. After that when he opens it all the items are missing in PO.Can anyone experienced this...
View ArticleIs RMS 2.0.0151 (and 2.0.0155) compatible with Windows 10? Just using RMS...
Is RMS 2.0.0151 (and 2.0.0155) compatible with Windows 10? Just using RMS Store Manager.Older WIN7 computer died, replacing with WIN10 machine. This is just a pricing computer, so only need to run RMS...
View ArticleRMS Version Upgrade from 2.0.0110
Dear All,Our current version of RMS is 2.0.0110, is it advised for latest upgrade?Thanks & Regards,Upendra Nath M.
View ArticleExporting Inventory Help
Hi,I am currently switching systems and I have exported my inventory but the Extended description is not included. Can someone tell me if there is a report to export ALL data from RMS? Many Thanks
View ArticleQuantities changing automatically on POS
Dear All,The manager at one of our store noticed a very strange thing at POS. Cashier was punching the items and suddenly the item qty have changed by it self to 9. Where as cashier don't have the...
View Articleprevent sale more than two pieces
Hi AllHow can I prevent the sale of more than two pieces of an item at the same Transaction ?Thanks :)
View ArticleDell Rapid Recovery Crashing HQServer.exe
Has anyone ran into this issue where Dell Rapid Recovery service crashes the HQServer.exe upon a client connecting to it HQ?
View ArticleGlobal Gift Card
We use the integrated Global Gift Card solution to manage gift cards sold in 6 separate locations. We recently experienced a total loss of our HQ server (with no viable back-up) and upon trying to...
View ArticleItem message
Hello.I would like to know if there is an option when you have an item message in this case age restriction for alcohol purchase. It display the require age to buy it. After hitting "OK" and the same...
View ArticleCan RMS handle Faulty Exchanges? e.g. same product coming back is also same...
HelloOur RMS is struggling to handle faulty exchanges because of the logic "why are you selling the same items as what you're returning" However we need to do it this way so that a customer is only...
View ArticleUnable to print barcode labels after Windows 10 upgrade
After upgrading from Windows 7 to Windows 10, the Zebra LP-2824 will not print barcodes. This has happened at several stores. Are there new Zebra or Generic / Text only drivers to address this?
View ArticlePrinter Ez3844 - T-3000 plus
Hi. We are trying to print customized price labels in RMS with printer T-3000 plus. We have a lot of merchandise to print labels for its (example 120 ítems 3 each for a total of 360 labels) . We...
View ArticleRMS users in need of an EMV solution
Hello,I've contributed on several other posts, but wanted to create a new post for those looking for an EMV solution for RMS. Velocity has created an RMS plugin that leverages our existing certified...
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