Making a global customer inactive
Hi,Just wondering is it possible to make a global customer inactive? If so what is the best method? I definitely don't want to delete themThanksMeg
View ArticlePSA Integration
We run an office retail store front and computer service center.We are looking into a PSA such as AutoTask for our ticket handling on our computer services side.We would like to know if anyone has...
View ArticlePOS adds a second tender type
I have a client that when a customer wishes to use two tender types, for example debit then visa, it will add a second visa option or mastercard. Why does this happen and how can we resolve this?Thank you
View ArticleItem cost greyed out in properties
When adding a supplier under item properties, the cost column is greyed out and cost cannot be added. What are steps to allow this column to be changed.Thank you
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Retails POS
Hi,I'm not sure if this question appropriate here, i having difficult to find more info online.If Microsoft Retails / POS still available on the market? Or only available thru AX or other dynamics's...
View ArticleNew store without having a store template database
We are trying to create a new store database and the store template database has been irretrievably destroyed. I need to use one of the current stores databases to create the new store template (there...
View ArticleStore Operations Runtime error '91' object variable or With block variable...
This is happening when a customer for example ask for multi items. Example 5 x 2.50 ticket books normally I could hit 5 * and the item.The  message I receive: Store Operations Runtime error '91' object...
View ArticleInter Store Transfer
Hi We currently have 14 stores running and at the moment all stock transfers are created as PO's, I am about to add two further locations and these locations will need to do Inter Store Transfers and I...
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RMS 2.0 / Create custom report to print labels
Hi folks,We are running RMS 2.0 with all updates, FP and CU.I wonder if it is possible to create a custom report to print labels.We need to run a SQL query producing some items, we need to print labels...
View ArticleSalesRepName is filterable but not populating on report
I have a memorized Work Order Summary report in RMS 2.0 that I am trying to further customize to include the sales rep name. The detailed Work Order report shows the sales rep name but bad part it is...
View ArticleTrouble Customizing Invoice Template
Hi guys,I have been asked to modify our invoice template. I have modified all of the files in the following directory in an attempt to identify which one is the template I need to change, but any...
View ArticleRemote Operations Manager Crashes to Desktop
Edit: solvedWe have two machines in our warehouse, one is connecting to the other's database. Everything works fine until the parent machine is logged in and then the child machine tries to connect,...
View ArticlePOS 2009, how to make the transaction pane font larger
Is there a way to customize the transaction pane?To make the font larger, because the user is old folks.
View ArticleTransfer In
Hi! I have created a transfer in order on one of my stores, but it has been a week still no transfer out is shown on the other store.Note: Test connection to HQ from both store is successful and the...
View ArticleThe SQL Network Interface library could not register the Service Principal...
I got the following message logged into Error log [Server Machine running SQL Server 2012] and both standalone POS running on the Back office server freezes up. Is there a solution to this problem? Any...
View Articlereport to show beginning stock
good day all,is there a way, to show beginning stock ?...i want to know what i had from start together with the existing report that shows on hand and quantity sold.. rms already shows the on hand and...
View ArticleRMS Profit Margin into Inventory Report
Hi,I am trying to create a report to view all of my stock. I wanted to see the following:DepartmentCategorySupplierBrand (Item.SubDescription1)DescriptionCostPriceProfitProfit MarginIf the item has tax...
View ArticleINTERNAL STORE TRANSFER FROM STORE 1 TO STORE 4
Hi All,Yesterday we have encountered a strange issue with the Internal Store Transfer.Scenario 1: Store 1 has issued a Transfer Out to Store 4, Store 4 Did not receive this at all.Scenario 2: Store 3...
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