Scanning in customers and a few other questions
Unfortunately our developer is being shielded from those of us actually using RMS and encountering issues on a new setup. So, before proposing some solutions to management, I would like to get an idea...
View ArticleHQ Sales Summary Report with store quantity in the column
Hello,I am trying to change the RMS HQ sales report to get sales history information (in any selected time frame) that lists the sales quantity by store in the column so we can understand what was sold...
View ArticleMicrosoft Dynamics POS 2009
Hi,I am trying to assist a Microsoft Dynamics POS 2009 user change credit card processors in the software. Can someone walk me through the process?Thank you,Curt
View ArticleHelp: Migration of Local to Global Customers
Our company is now more than 30 years in the industry that operates two different department stores located in regional areas and some in the city. The first dept store is capable of handling global...
View ArticleInter-store transfer sent to nowhere!!
Hi, we've encountered the problem when sending inter-store transfer that the user forgets to specify what store they are sending the transfer to. The ship to stays blank. Once a transfer like this is...
View Articleprint reporter cashier name on Blind close out
<FOR each="ReportBatch"> <ROW> "Cashier Name |" Cashier.name </ROW> <ROW> "Register #|" Report.RegisterNumber </ROW> <ROW> "Batch #|"...
View ArticleStore Operations Manager PO/Transfers automatic order number getting stuck
At one of my stores, when creating a PO or transfer after leaving the order number blank (which we do the majority of time) the manager would generally generate an automatic number. Now after reaching...
View ArticleRMS case studies and customer success history
Dears, I am writing a book in the field of retail. I would appreciate if anybody can provide me some case studies and customer success stories for Microsoft Dynamics Retail Management System (RMS) or...
View ArticleHeadquarters Inventory Quantity Discrepancy
What are some reasons for inventory quantity discrepancies in Headquarters?
View ArticleRMS Head Quarters Manager Hangs
We are using version 2.0.0116 of HQManager and when we try to add a new matrix item it can take 3-4 mins for the first screen to appear. Anyone else run into this? The CPU utilization for HQmanager.exe...
View ArticleExport Purchase Order to Excel 2013
I am having a strange issue at one of our locations when exporting a PO to Excel 2013 or Word 2013. The file is generated but it is completely empty (1 KB in size). Exporting to email works properly....
View ArticleHQ Ordering Guidance Error
When you create a Purchase Order of any type in HQ, and the stores have different cost and quantities the ordering guidance in the available, show any information, incorrect because this is not the...
View ArticleWe need a shipping program/module that will allow us to ship COD via USPS....
Mail orders via rms needs to have a COD option in the shipping program/module.
View ArticleDiscount Macro: Can you turn it off mid-sale?
We have several macros for discounts at our liquor store (e.g. 10% Senior) They work very well. Here's the complaint from my cashiers. They ring up 12 bottles of wine, and then use the "Case Discount"...
View ArticleHQ Server and HQ Client Dynazip error
Hi All,I have been having this annoying dyna zip error on all HQ clients and HQ server.I have searched through all the forums and the advise was to upgrade to the current version, but it still doesnt...
View ArticleGraph error at pos screen
Hi,When I press the graph button in RMS POS screen I get the following error and application closes :run time error 372failed to load control 'mschart' from mschrt20.ocx, your version of mschrt20.ocx...
View ArticleRENEWAL OF BREP
Hi ,I would like to ask, is it necessaary to renewal of BREP (Business Ready Enhancement Plan ) to the microsoft.If its necessary can we renew this plan direct without the help of partner or any other...
View ArticleJournaling to Quickbooks
When I attempt to post my closed batches to Quickbooks, I get an error message. The error message I get is "An error was detected while posting journals. Active X component can't create object."I've...
View ArticleOverride layaway deposit run-time '91' error RMS 2.0.2014
FYI - When overriding deposit for layaway in 2.0.2014 this error happens:Run-time error '91': Object variable or With block variable not set.
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