How do I find a driver for the Verifone 1000se pinpad
Hello Everyone,I am trying to set up my Verifone 1000se pinpad. It has a USB port, how do I change from com1 to point to USB in RMS 2.0? Do you know where I can find a driver for the device?Thanks in...
View ArticleItems deleted from HQ 'accidentally'
I've determined that someone in inventory control at my company 'accidentally' deleted some items using the HQ Manager application(I've since used the security setup to disable the 'Delete' button in...
View Articleentity relationship diagram or database dictionary
Looking for either a entity relationship diagram or database dictionary for Store Operations. Thanks!
View ArticlePOS Quantities
Hi,Firstly I should say I am only just starting out looking after RMS, so please forgive me if this question hits the 'How can he not know this' box.When a cashier tries to sell certain items through...
View ArticleNo response was received for message type 0(Get Connection Instructions)
I am receiving the message "No response was received for message type 0(Get Connection Instructions) in our HQ Client at 1 of our 6 stores. I've tried reindexing both the store and HQ databases, same...
View ArticleReturning customer discount
Does anybody know how to set a discount for returning customers ? Or how to make a 5% discount for a customer on his second visit manually .Thanks in advance
View ArticleInvoice with just transaction number, not quote number
Is there any way to back out an invoice with just the transaction number and not the quote number. Also, what is the easiest way to back out an invoice that should never have been entered? Help...
View ArticleCan prices be changed on a quote after processing
I have an invoice that needs prices changed, but can this be done after the fact. We sold 135 of a certain item for $4.00 each, but after the invoice was processed, we found that we should have...
View ArticleNetwork
I want to set up store operations on a computer in my back office to run reports, accept inventory, etc. I currently have one pc with the entire module installed and will only be using one computer as...
View Articlesql server 2012 error 'sp_dboption'
Install sql 2012 and service pack 1, sql 2005 backward compatible with RMS 2.0 and all service packs 1,2,3, 4 plus the feature 1 and 2. When I restore the database, it pop up the error message (could...
View ArticlePrinting 2 Copies of Receipt
Hi there,I'm trying to print two copies of receipts each time a sale is completed. I've tried changing my receipt template's "Receipt Count" line to 2 from within SO Manager.I'm also comfortable...
View ArticleNeed Help with invoices/receipts
I have some issues with journal on both the store operations manager and the POS respectively. I can't seem to see receipts/invoices once I click on journal. Nothing shows on the dialog box. I tried...
View ArticleWork Orders & Purchase Orders
is there anyway to link the work order and purchase order so any employee looking at a work order can see what items have been ordered?
View ArticleWork Order opened on 2 registers at once—problem!
We accidentally opened a work order for pick-up on two registers (started pick-up on one, but opened then finished on another). While the work order was completed as "pick up entire order" on that...
View ArticleBackground POS screen has dissapeared
POS minimizes to toolbar, background screen has dissapeared, I can do a sales transaction, open or close a shift, the pop up screens appear but just not he main background screen. Any suggestions on...
View ArticleQuantity Sold Reports.
When viewing an Item Properties tab, I click on the movement button and can see how many of that Item that I have sold in a certain time period. I can adjust the time period that I want to view.When I...
View ArticleCustomer Account Information (Running Balance / Credit Balance)
I have run into an issue were customer's Account Information tab has begun to display incorrect data. The Running Balance in the Activity Screen and the actual Balance owed are not correct. This...
View ArticlePrinter/Scanner set up help!
I am having trouble setting up my POS (RMS 2.0 / Windows 8.1) work with my receipt printer and bar code scanner.Here is the list of devices I am trying to connect:CRS MODEL: 57 POS Cash DrawerEpson...
View Article3 for 2 mix match for different selling prices
Does anyone know of any add in to allow a mix match across items with different selling prices, discounting the cheapest item. For example, any 3 for 2 applied to items of varying selling prices with...
View ArticleItems won't appear in list for a transfer or PO
I have about five or six items in my database that when I go to do a transfer out report the items are not displayed. I can look under description or type in the actual number, and these items will not...
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