RMS Purchase Orders - Committing different values
Our company is looking to convert purchase order entries based on the quantity we receive. In other words, if we want to order one(1) case of a product and list that on the purchase order, we would...
View ArticleGroup 3 items -one sale price: in POS
We have a sports business where if you buy any boot, binding and ski (package) you can get it at a set price.All items have a qty and sku and are usually part of a matrix. How does a cashier take three...
View ArticlePerform Discount on Current Item?
Is it possible to create a Discount button for current item. I need to set 20% and 50% discounts but my problem is it has to be on a per item basis. I know I can use Shift and F3 and select current...
View ArticleAdd Columns on Detailed Sales Report
Hi everyone,I am trying to add columns that will show the quantity I have for each store ID. By default, the Detailed Sales Report is showing an On Hand column.I tried to create a custom report, but I...
View ArticlePOS REGISTER SHUT DOWN WHEN CUSTOMER SCREEN(NET DISPLAY) IS OPERATING IN...
helloAs I mentioned in title,Pos register shut down automatically when customer screen(net display) is operating in window 8 OS.It's okay to operate only Pos register in window 8 OS.but it doesn't work...
View ArticleUpgrading from Windows XP to Windows 7
I am using RMS 2.0 on Windows XP. Since last few months I am having performance issues. I called Microsoft and I was told that they don't support XP any more and I should upgrade too Windows 7. I don't...
View Articleall stores hq clients connecting at same time causing high load
how do you solve having 100 stores all connecting at same time to hq server ? it seems the sql server spikes to 99% Memory at that time, and lags the whole process... Cant we have stores upload at...
View ArticleRemove Broken Transactions from DB
Okay so here is an interesting issue I have been trying to find a solution for.We have had a few transactions that had issues during the post step, and the Cashiers just closed and re-did the...
View ArticleDynazip Error will cause data lose?
HIIn RMS we can put -q to avoid Dynazip Error.But will this Dynazip Error error cause data lose?thank you for help
View ArticleNew Item Profit Margin - Price
Version 2.0.015. Profit Margin or Price seems to be calculating wrong on new items. When entering our cost and entering a preferred profit margin, the systems calculates the Price wrong. If entering...
View ArticleSorting Pending Shipping Record in POS
We are attempting to use the built in RMS shipping queue (ctrl+shift+f8) to process packages, but despite having ascending and descending options for transaction/date/account/name the account and name...
View ArticleClearing old deposits from the system
Occasionally someone will invoice a work order without properly redeeming the deposit. this creates closed work orders with the deposit liability still sitting on this report. As a double check we...
View ArticleMulti-store Returning Items
1. We have 4 stores and sometimes an item might come back that was purchased in one of our other stores. Will RMS automatically just add that item to the store that that item is being returned or...
View ArticleNeed to change prices on work order
We have entered a sale in POS. The quote was converted to a work order. After the fact, we realize that we need to revise the price on a few items and re-print the work order. Any help appreciated.
View Article700GB Log File, now system will not work! HELP!
HELP! I have a 700 GB Log File on a system I am working on for a customer. I tried the DB Shrink and change the backup plan to simple, but no luck and now we cannot connect to database! We get a...
View ArticleRemoving items without using Manager, and without being recorded as a sale
I'm trying to figure out a way that front line staff who don't have access to Store Ops Manager (they only use Store Operations POS without manager permissions) can remove items from inventory -...
View ArticleReports in RMS Headquarters are not working
This is my first query in this forum.I tried to run multiple reports from the RMS headquarters(store operations manager) machine and the reports are not pulling data.To give a background we have...
View ArticleUpdated RMS to 2.0.1006 and then upgrading database from 2.00 to 2.05 - stuck...
Having an issue where we have updated RMS Store Operations to 2.0.1006 - took a backup of the database to test (prior to do doing this live). Tried to update from 2.00 to 2.05 and got the following...
View ArticleHow to insert item history
Dear everyone,I know that my subject is kind weird, please let me elaborate further.Before I joined, my current company is not utilizing the feature Purchase Order in RMS. So whenever they received...
View ArticleError#-2147467259 dropped transactions
We have 14 stores and about 22 Microsoft RMS POS lanes.A few of the POS computers are receiving this error on a very random basis. The error will occur at the end of a transaction and will "drop" the...
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