Problem with HQ 202 Update Inventory – Quantity Discounts worksheet
RMS version 2.0.0163
After applying a Quantity Discount to an existing item in HQ Manager, we create a 202 worksheet to move the change down to the stores. The 202 is processed with HQ Client but the change does not appear on the item at the store.
The RMS online help states:
“Style 202: Update Inventory - Quantity Discounts
Whenever you change the discount scheme for inventory items, use this worksheet to communicate those changes to your stores. Because the discount scheme should be used uniformly by all stores, apply the worksheet to all stores.
This worksheet will mirror the discount scheme in the Headquarters database to the specified stores. Headquarters Client verifies that the store database contains all the discount schemes defined in Headquarters. New records are downloaded to the stores. Changes to existing records are incorporated into the store database.”
We have found that it is necessary to run a 250 to update the item with the quantity discount. After the 250 has been run it is possible to make further changes in HQ Manager to the same item quantity discount. These changes can then be passed down to the stores via either a 202 or 250.
Is it a bug that a 202 does not pass the initial creation of a quantity discount to the stores?
We have checked the hotfix documentation and cannot find any reference of a solution to this problem.