My clients store is running RMS version 2.0.0114 and had ICVerify version 4.0.3 installed. They received a letter from Bank of America Merchant Services that their version of ICVerify needed to be updated to version 4.2.0 as the older version was no longer being supported. ICVerify, did the update and verified that a cc transaction worked thru ICVerify. Now when they proccess a transactions thru RMS, it denies the transaction. ICVerify said that the type of encryption changed between two version. Any ideas what needs to be updated for RMS to communication with this new version?
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