Dear RMS experts,
I would appreciate for your kind suggestions/tips on how to prevent & monitor inventory thefts (Internal Thefts) by using transfer in/out functions.
I've been using Microsoft RMS for just about a year now, mainly for ringing customers and analyzing sales reports. I'm about to start using transfer in/out functions for my four locations. I've read F1/Help on how to use transfer in/out features but I'm not quite sure what the best business operation/process would be to prevent inventory thefts (internally) while moving from a location to another (Interstore Transfer). Please consider the following scenario:
1. Store A places an "interstore transfer in" order from Store B for 12 pcs of certain products.
2. Store B ships out 12 pcs of products by issuing "transfer out" order automatically created from the "interstore transfer in" from Store A.
3. Our delivery guy or any employees at Store A steals 6pcs.
4. Store A only receives 6pcs. When a manager actually scans 6pcs and press receive, Store Manager would ask if Store A wants to change the quantity ordered 12 pcs to the actual received quantity (6pcs) and close the order. The manager clicks yes. The transfer order becomes "closed" with Qty Ordered and Received as 6.
In the above scenario, what would be the best step by step business procedures I should place to prevent internal thefts.
Also, after the transfer in order becomes closed as the above example, how do I still monitor the discrepancies among Qty Ordered, Qty "Actually" Shipped, Qty "Actually" Received? Is there any report/function that I can use to easily spot this kind of scenario with red flags?
Your suggestions/tips would be greatly appreciated.
A