I'm pretty sure I saw this issue months ago when it wasn't happening to me, but I can't find it. For some reason the Taskpad view is coming up instead of the Classic View. It doesn't seem to be a permissions issue, because the screen will hold other setting changes (size and custom keyboard). I checked the registry and the True/False seemed to be set properly on the (TransactionTaskPadView and TransactionClassicView?).
thanks,
Mary