Hello,
We are testing/familiarizing ourselves with the RMS POS software in prepartion for deploying and training users at several stores. One of our scenerios is to put the register into offline mode by disconnecting the network cable. When we did this we got a couple of SQL error messages (expected). We then restarted the RMS POS software and was informed that it was not connected to the network and was starting in offline mode, as expected. At this point the login window opens. When we put in credentials, we are told that the cashier is not found (error 201). We tried a different set of credentials which also was not found. We use employee numbers for username and password initially so capitalization isn't an issue.
We looked at the local offline database and all of the cashiers are listed in the database table. We compared the offline cashier data, user names and passwords fields, to the online database and they match. We are not getting any errors when the register synchs with store database.
Can someone please help with this?
We are running:
Windows 7 Pro
IE 10
MS RMS 2.0 SP5
SQL Server 2008 R2 Express With Tools SP2
SQL Server 2005 Backward Compatibility stand-alone package
SQLServer2005_BC.msi
Local server: (local)\SQLEXPRESS2008R2
Local database: PGC_RMS_SO_OFFLINE
Thanks,
Terry