For a fast pace grocery store I find the setup I have for Store Operations POS to be a little bit cumbersome and prone to mistakes when using the OPOS barcode scanner.
If you have an item highlighted (other then the last blank row) when you go to scan a new item it deletes the existing item.
Is there anyway to force new items scanned to move to the last row and not overwrite existing items? I will really appreciate a solution to this problem or any tips for error prevention.
Typically what will happen is during a transaction a row other than the last will become highlighted. Possibly this might happen by moving to another row to change the quantity or apply discount. It could also happen by accidentally touching the touch screen. If the cashier is not paying close attention at this stage they may scan in more items and not notice they are deleting (overwriting) the row they are on and all rows below.
microsoft dynamics rms store operations manager version 2.0.1006