Hello,
We have had a recent group of occurences where tender amounts have been able to be over-tendered for credit cards. Even though overtendering has been confirmed as being selected (by manually entering an amount higher than the item).
I have now been able to replicate how this is happening, but would like to know if there is a specific service pack that has fixed the issue.
Basically to replicate the issue you just need to do the following.
- scan an item and go to the tender screen and enter the amount in the credit card (or press +)
- now press ESC or Cancel and go back to apply a discount to the item
- now when you go to the tender screen, the higher amount is left in credit card with change (which will be put onto the credit card.
Regards
Guy