Occasionally someone will invoice a work order without properly redeeming the deposit. this creates closed work orders with the deposit liability still sitting on this report. As a double check we balance our general ledger for deposits against our deposit report, which is getting further out of balance on a monthly basis. there appears to be no way to go into RMS and pull up a closed work order to reverse this mistake. Is there a method of removing this phantom deposit on a closed work order?
Second deposit question=- is there a method for effectively searching deposits in store operations? They seem to report on the X/Z but are not searchable in the tender summary when there is an issue with a deposit its like trying to find a needle in a haystack