We have been using Layaway's to track items that we are ordering in. We have some detailed and functional processes surrounding this, but I know that by definition we are misusing this function. I am exploring the use of the back order function, and trying to build a compelling argument for why we should use the system as it is intended.
Can any one tell me the difference in how these two functions operate in the system, and what, if any, advantages there are for using the back order feature.